Senior Coordinator, Consumer Health Products and Solutions

Cardinal Health, Inc.

Dublin (OH)

Hybrid

USD 3,168,000 - 4,532,000

Full time

3 days ago
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Benefits offered by this job

Medical,dental and vision coverage
Paid time off

Job summary

Cardinal Health, Inc. is seeking a Senior Coordinator, Product & Solutions Marketing to plan, organize and lead solution implementations in collaboration with sales partners and customers.

You will serve as the key liaison between our Consumer Health Team and internal sales force, working with management to develop consistent methodologies for efficiently implementing solutions. You will help ensure timely responses, promote Consumer Health products, and provide monthly reporting while

Qualifications

  • Bachelor's degree in related field or equivalent work experience preferred.
  • 3–6 years of work experience preferred.
  • Strong written and verbal communication skills.
  • Advanced proficiency in Microsoft Office (Outlook, Excel, PowerPoint).
  • Customer service, problem solving and analytical skills.
  • Ability to work with some ambiguity and in cross-functional teams.

Responsibilities

  • Maintain day-to-day operations of department mailbox with prompt inbox responses.
  • Catalog answers with SMEs to create a knowledge base for future replies.
  • Prepare and deliver leadership briefs and feedback loops.
  • Promote Consumer Health products and programs to internal/external customers.
  • Track sales and product data; provide monthly reporting.
  • Interact with Regional and National pharmacy chains to implement programs.

Skills

Written Communication
Verbal Communication
Agile
Cross-functional

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

What Product & Solutions Marketing contributes to Cardinal Health

Marketing is responsible for assessing customer needs, market conditions and competition to inform business strategy. Marketing implements the strategy through developing, commercializing and monitoring the appropriate products and services.

Product & Solutions Marketing is responsible for defining the product/service and market strategy and life cycle management including customer need identification, market research, product or service offering, pricing, positioning, promotion, branding and distribution to drive customer loyalty, sales growth and improved profitability.

Job Summary

The Senior Coordinator, Product and Solutions Marketing role is responsible for planning, organizing and leading solution implementations. This is done through collaboration with team members, sales partners, and customers to deliver against commitments to our customers. They serve as our key liaison between our Consumer Health Team and internal sales force and customers. They work with management and peers to develop consistent methodologies based on best practices for efficiently implementing solutions.

Responsibilities

Maintain day-to-day operations of department Group Mailbox (GMB) which includes:

  • Prompt responses to inbox inquiries
  • Working with subject matter experts to answer incoming questions and cataloging answers to utilize for future replies
  • Maintain reporting on inbox volumes, response timing, inquiry completions and opportunities based on themes in inquiries
  • Manage reports utilized in execution of programs
  • Prepare and delivery leadership briefs and feedback loop
  • Promote Consumer Health products and programs to internal and external customers
  • Provide monthly reporting as needed
  • Conduct monthly customer calls (when applicable)
  • Work directly and indirectly with Regional and National pharmacy chains to implement products and programs
  • Track sales and product data
  • Interact with various teams as needed including, but not limited to, Consumer Health, National Sales Force, Independent Sales Force, Retail Independent Pharmacies, and Internal Stakeholders
  • Administers and executes policies and procedures
  • Works with other Consumer teams to align with, support and provide feedback on current and new Solutions as well as marketing and merchandising activities
  • Frequently interacts with peer groups at various management levels
  • Will occasionally present to and have communication with Directors and Vice President in Consumer Health and Independent and National Markets
  • Interactions normally involve information exchange and basic problem resolution
  • Assist Account Management/Implementation team members with key initiatives such as:
    • Own the relationship, monthly reviews, and work activities between Cardinal and third-party retail services which can include new store onboarding, conversions, monthlymarketing/merchandisingchecks, and other support activities
    • Help to organize and run conferences
    • Help organize and run regional promotional meetings for regional customers
Qualifications
  • Bachelor's degree in related field, or equivalent work experience, preferred
  • 3-6 years of work experience, preferred
  • Strong and effective written and verbal communication skills
  • Advanced computer proficiency in Microsoft Office products (Access, Excel, Outlook, PowerPoint, Word); especially in Outlook and Excel
  • Customer service, problem solving and analytical skills
  • Ability to work with some ambiguity
  • Agile with ability to flex and innovate to meet the ever change needs of our customers
  • Ability to work cross functionally is critical to success
  • Ability to work independently but also as a valuable contributing member of a team
  • Ability to retain knowledge and apply it to future, similar situations
What is expected of you and others at this level
  • Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments
  • In-depth knowledge in technical or specialty area
  • Applies advanced skills to resolve complex problems independently
  • May modify process to resolve situations
  • Works independently within established procedures; may receive general guidance on new assignments
  • May provide general guidance or technical assistance to less experienced team members
Anticipated hourly range:

$23.10 per hour - $32.90 per hour

Bonus eligible:

No

Benefits:

Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

  • Medical, dental and vision coverage
  • Paid time off plan
  • Health savings account (HSA)
  • 401k savings plan
  • Access to wages before pay day with myFlexPay
  • Flexible spending accounts (FSAs)
  • Short- and long-term disability coverage
  • Work-Life resources
  • Paid parental leave
  • Healthy lifestyle programs
Application window anticipated to close:

11/24/2026

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

#LI-Hybrid

#LI-TF1

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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