Senior Convention & Event Services Manager

Concord Hospitality Enterprises; Arlington (VA); On-site; USD 60,000 - 90,000; Full time

Job summary

Concord Hospitality Enterprises is seeking a Customer Success/Management professional in Arlington, VA to manage pre-event, event, and post-event activities, ensuring superior client and partner service. You will forecast room blocks and F&B revenues, work with vendors, and maintain detailed event documentation.

You will learn hotel revenue systems and apply pricing and planning strategies to maximize occupancy and profitability, while attending functions as required and guiding the team to meet

Qualifications

• Experience in event planning or hospitality operations.
• Strong organizational skills and attention to detail.

Responsibilities

• Coordinate pre-event, event, and post-event details including room blocks, contracts, and BEOs.
• Forecast group rooms and F&B revenues and optimize space to maximize hotel revenue.
• Learn and use hotel revenue systems (Delphi, CI/TY, PMS) to achieve goals.
• Attend customer functions as needed and collaborate with internal/external partners.
• Lead team efforts to align with brand standards and regional objectives.

Job description

Concord Hospitality Enterprises is seeking a Customer Success/Management professional in Arlington, VA to manage pre-event, event, and post-event activities, ensuring superior client and partner service. You will forecast room blocks and F&B revenues, work with vendors, and maintain detailed event documentation.

You will learn hotel revenue systems and apply pricing and planning strategies to maximize occupancy and profitability, while attending functions as required and guiding the team to meet