Senior Controller, Mortgage Servicing Finance Lead

Fay Servicing, LLC

Farmers Branch (TX)

Hybrid

USD 175,000 - 225,000

Full time

14 days+
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Benefits offered by this job

Medical, Dental and Vision Insurance
Company Paid Life Insurance
Disability Insurance
Pet Insurance
401k Program with Employer Matching
3 Weeks Paid Time Off (PTO)
Paid Holidays
Wellness Initiatives
Employee Assistance Program
Eligible for Hybrid Work Schedule with
Remote Flex Days

Job summary

The Fay Group, a leading real estate and mortgage services firm, seeks a Senior Controller to oversee accounting, payroll, and AP for the enterprise, driving accurate month-end close and robust financial reporting. You will interact with auditors, lead process improvements, and ensure GAAP compliance across Fay Group entities.

You will guide a high-caliber team, manage intercompany balances and cash flow, and collaborate with lenders and regulators to uphold controls and compliance in a dynamic

Qualifications

  • Bachelor’s Degree in Accounting, Finance, or related field.
  • CPA, or equivalent professional certification
  • 15+ years’ progressive experience in accounting
  • 10+ years’ experience in a senior accounting role within mortgage servicing for financial services segments, including Controller-level experience
  • Previous experience managing people and leading teams
  • Strong financial reporting, summarization, and communication skills, with demonstrated ability to present complex financial data to executive stakeholders
  • Strong knowledge of U.S. GAAP, investor reporting requirements (e.g., Fannie Mae, Freddie Mac, Ginnie Mae), and MSR valuation, with experience in financial audits, internal controls, and regulatory compliance
  • Deep understanding of enterprise accounting systems, cash flow operations, cost structures, and financial resource planning
  • Advanced proficiency in accounting software systems, with exceptional organizational and recordkeeping capabilities
  • Experience with mortgage servicing platforms and ERP systems (e.g., SAP, Oracle, or similar)
  • Advanced skills in Microsoft Excel, Word, and Outlook
  • Strong verbal and written communication skills
  • Strong interpersonal skills with the ability to develop and maintain effective relationships across the organization to influence and drive required results
  • Effective management skills to include talent selection, training, coaching, mentorship, and performance management
  • Strength of leadership with proven ability to foster an environment of positive employee engagement and trust
  • Demonstrated ability to quickly establish credibility, coupled with recognizing and supporting the organization’s culture, values, and priorities
  • Collaborative and consultative work style
  • Able to manage and lead change; agile; high learning agility
  • Client-focused with strong execution skills and results orientation; able to link to business needs with tactical execution and results
  • Strong analytical skills coupled with sound judgement; strong problem-solving abilities
  • Ability to analyze and interpret data to identify opportunities and propose solutions
  • Strong project management skills with the ability to effectively lead matrix teams
  • Strong attention to detail; strong quality and compliance orientation
  • Ability to effectively prioritize under tight deadlines in a fast-paced, dynamic environment; effective time management for self and team
  • Self-directed; ability to proactively surface questions, opportunities, issues, and concerns
  • Professional maturity, integrity, and the ability to maintain confidential data and information
  • Strong business acumen; strong fiscal and technical aptitude

Responsibilities

  • Lead accounting, payroll, and accounts payable for the enterprise and Fay Group entities
  • Ensure timely month-end close processes and accurate financial reporting
  • Liaise with external financial audit firms and drive process optimization
  • Collaborate with third-party valuation firms on MSR valuation and GAAP treatments
  • Oversee cash flow management, balance sheet reconciliations, and intercompany accounts
  • Coordinate audits, disclosures, and regulatory compliance
  • Document management’s position on current and emerging GAAP treatments affecting entities
  • Enhance key accounting processes and controls; update procedures and policy docs

Job description

The Fay Group, a leading real estate and mortgage services firm, seeks a Senior Controller to oversee accounting, payroll, and AP for the enterprise, driving accurate month-end close and robust financial reporting. You will interact with auditors, lead process improvements, and ensure GAAP compliance across Fay Group entities.

You will guide a high-caliber team, manage intercompany balances and cash flow, and collaborate with lenders and regulators to uphold controls and compliance in a dynamic

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