Senior Contracts Manager

Grow; Austin (TX); Hybrid; USD 82,000 - 131,000; Full time

Benefits offered by this job

Health and wellness benefits

Internal mobility and career growth

Mentoring and training programs

Inclusive, global workplace

Job summary

Epicor is seeking a Senior Contracts Manager to partner with Legal and business teams. You will draft, review, negotiate, and administer complex agreements—especially SaaS and cloud-related contracts—while guiding risk and compliance.

You will also improve templates, playbooks, and processes, supporting cross-functional teams across the organization. The role requires strong negotiation skills, ability to manage high-volume contracts, and experience with contract lifecycle platforms.

Qualifications

• Negotiating SaaS, cloud services, software licensing, and other technology-related agreements.
• Strong understanding of contract lifecycle management and risk-based decision-making.
• Ability to balance legal and business considerations with sound judgment.
• Excellent written, verbal, and interpersonal communication at executive levels.
• Highly organized, detail-oriented, and able to manage heavy workloads.

Responsibilities

• Draft, review, negotiate, and administer complex commercial agreements.
• Lead negotiations with customers, suppliers, and partners and their stakeholders.
• Advise internal teams on contract structure, obligations, risks, and strategy.
• Support the contract lifecycle from intake to closeout.
• Identify and elevate contractual, commercial, operational, privacy, security, and compliance risks.
• Prepare contract summaries, approvals, and risk assessments.
• Maintain and improve contract templates, playbooks, and clause libraries.
• Coordinate stakeholder input and prioritize contracting matters.
• Improve contracting operations to reduce cycle times and increase data quality.

Skills

SaaS contracts

cloud service agreements

software licensing

data processing agreements

risk-based decision making

contract lifecycle management

legal terminology

negotiation strategy

communication

attention to detail

Education

Bachelor's degree or equivalent experience

Tools

Agiloft

contract automation tools

legal operations platforms

Job description

The Senior Contracts Manager partners with the Legal team and business stakeholders to provide sophisticated contract review, drafting, negotiation, administration, and process support. This role manages a broad portfolio of commercial agreements, with an emphasis on SaaS, software licensing, cloud services, professional services, implementation services, data privacy, and technology transactions. The role works independently within approved contracting guidelines and escalates matters requiring legal judgment or approval.

What you'll be doing

• Draft, review, negotiate, and administer complex commercial agreements in alignment with company policies, business objectives, and approved contracting standards.
• Lead negotiations with customers, suppliers, partners, and their procurement, legal, privacy, information security, and executive stakeholders.
• Advise Sales, Consulting Services, Finance, Legal, and other internal stakeholders on contract structure, obligations, risks, fallback positions, and negotiation strategy.
• Support the contract lifecycle from intake and initial review through execution, implementation, renewal, amendment, and closeout.
• Identify, assess, document, and elevate contractual, commercial, operational, privacy, security, and compliance risks.
• Prepare contract summaries, approval materials, and risk assessments that clearly communicate material commitments, deviations, and required actions.
• Maintain and improve contract templates, playbooks, clause libraries, negotiation guidance, and contracting processes.
• Manage legal intake, coordinate stakeholder input, and support assignment and prioritization of contracting matters.
• Identify and implement opportunities to improve contracting operations, reduce cycle times, increase data quality, and strengthen cross-functional collaboration.
• Extract and maintain key obligations, renewal dates, and other contract data for business use; provide guidance, mentorship, and informal training to other contracts professionals as appropriate.

What you'll likely bring

• Demonstrated expertise in negotiating SaaS, cloud services, software licensing, professional services, data processing, confidentiality, and other technology-related agreements.
• Strong understanding of commercial contracting principles, contract lifecycle management, legal terminology, and risk-based decision-making.
• Ability to balance legal and business considerations, exercise sound judgment, and resolve complex issues within established policies and escalation guidelines.
• Strong written, verbal, interpersonal, and facilitation skills, with the ability to communicate effectively with executives, attorneys, customers, and cross-functional stakeholders.
• Highly organized and detail-oriented, with the ability to manage a substantial workload, prioritize competing demands, maintain confidentiality, and meet deadlines in a fast-paced environment.

What could set you apart

• Bachelor’s degree or equivalent relevant experience required.
• Five or more years of experience in contract management, commercial contracting, legal operations, or a related field.
• Two or more years of experience supporting technology, software, SaaS, cloud, or professional services agreements, preferably in-house or within a corporate legal function.
• Demonstrated experience independently negotiating customer-facing commercial agreements, including agreements with enterprise customers.
• Experience partnering with Sales or other commercial organizations in a high-volume contracting environment.
• Experience with contract lifecycle management systems, contract automation tools, or legal operations platforms preferred; experience with Agiloft or similar systems is a plus.
• Contract management, paralegal, or legal/commercial certification such as NCMA, CPCM, or CCCM preferred.

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About Epicor

At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.

We’re Proactive, Proud, Partners.

Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Competitive Pay & Benefits

• Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.

• Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.

• Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.

• Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.

• Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.

• Global Mobility: Comprehensive support for international relocations and permanent residency processes.

Equal Opportunities and Accommodations Statement

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you — that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.

We are an equal-opportunity employer.

Range:

Minimum: $82,000 USD Maximum: $131,000 USD

The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.

Recruiter:

Christi McCall