Senior Contracts Manager

EPIND Epicor India; Austin (TX); On-site; USD 82,000 - 131,000; Full time

Benefits offered by this job

Health and Wellness

Internal Mobility

Career Development

Inclusive Workplace

Work-Life Balance

Global Mobility

Job summary

Epicor seeks a Senior Contracts Manager in Austin, TX to lead sophisticated contract review, drafting, negotiation, administration, and process support for SaaS, software licensing, cloud services, and tech transactions.

You will partner with Sales, Legal, Finance, and privacy teams to structure agreements, assess risks, and ensure alignment with policy and business goals; mentoring peers and improving contracting operations.

Qualifications

• Bachelor’s degree or equivalent relevant experience required.
• 5+ years in contract management, legal operations, or related field.
• Experience negotiating customer-facing, enterprise contracts.

Responsibilities

• Draft, review, negotiate, and administer complex commercial agreements.
• Lead negotiations with customers, suppliers, and partners and internal stakeholders.
• Advise on contract structure, obligations, and risks to multiple teams.
• Support contract lifecycle from intake to renewal and closeout.
• Identify and escalate contractual, commercial, privacy, security, and compliance risks.
• Prepare summaries, approvals, and risk assessments communicating commitments.
• Maintain templates, playbooks, and clause libraries to improve processes.
• Manage legal intake and prioritize contracting matters.
• Improve contracting operations to reduce cycle times and improve data quality.

Skills

SaaS negotiation

Cloud services

Contract lifecycle

Risk assessment

Stakeholder management

Education

Bachelor’s degree or equivalent

Tools

Agiloft

Job description

The Senior Contracts Manager partners with the Legal team and business stakeholders to provide sophisticated contract review, drafting, negotiation, administration, and process support. This role manages a broad portfolio of commercial agreements, with an emphasis on SaaS, software licensing, cloud services, professional services, implementation services, data privacy, and technology transactions. The role works independently within approved contracting guidelines and escalates matters requiring legal judgment or approval.

What You'll Be Doing

Draft, review, negotiate, and administer complex commercial agreements in alignment with company policies, business objectives, and approved contracting standards.

• Lead negotiations with customers, suppliers, partners, and their procurement, legal, privacy, information security, and executive stakeholders.
• Advise Sales, Consulting Services, Finance, Legal, and other internal stakeholders on contract structure, obligations, risks, fallback positions, and negotiation strategy.
• Support the contract lifecycle from intake and initial review through execution, implementation, renewal, amendment, and closeout.
• Identify, assess, document, andescalate contractual, commercial, operational, privacy, security, and compliance risks.
• Prepare contract summaries, approval materials, and risk assessments that clearly communicate material commitments, deviations, and required actions.
• Maintain andimprove contract templates, playbooks, clause libraries, negotiation guidance, and contracting processes.
• Manage legal intake, coordinate stakeholder input, and support assignment and prioritization of contracting matters.
• Identify and implement opportunities to improve contracting operations, reduce cycle times, increase data quality, and strengthen cross‑functional collaboration.
• Extract and maintain key obligations, renewal dates, and other contract data for business use; provide guidance, mentorship, and informal training to other contracts professionals as appropriate.

What You'll Likely Bring

Demonstrated expertise in negotiating SaaS, cloud services, software licensing, professional services, data processing, confidentiality, and other technology‑related agreements. Strong understanding of commercial contracting principles, contract lifecycle management, legal terminology, and risk‑based decision‑making. Ability to balance legal and business considerations, exercise sound judgment, and resolve complex issues within established policies and escalation guidelines. Strong written, verbal, interpersonal, and facilitation skills, with the ability to communicate effectively with executives, attorneys, customers, and cross‑functional stakeholders. Highly organized and detail‑oriented, with the ability to manage a substantial workload, prioritize competing demands, maintain confidentiality, and meet deadlines in a fast‑paced environment.

What Could Set You Apart

Bachelor’s degree or equivalent relevant experience required. Five or more years of experience in contract management, commercial contracting, legal operations, or a related field. Two or more years of experience supporting technology, software, SaaS, cloud, or professional services agreements, preferably in‑house or within a corporate legal function. Demonstrated experience independently negotiating customer‑facing commercial agreements, including agreements with enterprise customers. Experience partnering with Sales or other commercial organizations in a high‑volume contracting environment. Experience with contract lifecycle management systems, contract automation tools, or legal operations platforms preferred; experience with Agiloft or similar systems is a plus. Contract management, paralegal, or legal/commercial certification such as NCMA, CPCM, or CCCM preferred.

About Epicor

Epicor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, gender identity, disability, or veteran status. At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future‑ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We’re Proactive, Proud, Partners. Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Competitive Pay & Benefits

• Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
• Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
• Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
• Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
• Work‑Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
• Global Mobility: Comprehensive support for international relocations and permanent residency processes.

Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless. We are an equal‑opportunity employer. Range: Minimum: $82,000 USD Maximum: $131,000 USD The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.