Senior Contracts & Customer Experience Analyst - Hybrid

Collins Aerospace; Hollywood (FL); Hybrid; USD 66,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Three weeks of vacation

401(k) plan with employer matching

Tuition reimbursement

Life insurance and disability coverage

Job summary

A leading aerospace company in Hollywood, FL is seeking a Senior Analyst for Contracts & Customer Service. Responsibilities include managing customer contracts, ensuring compliance, and coordinating with various internal teams. The ideal candidate will have a degree and relevant experience in contracts or customer service. The role offers a hybrid work environment and various benefits including health insurance and a 401(k) plan.

Qualifications

• 2+ years of experience in contract management or customer service.
• Ability to manage competing priorities effectively.
• Experience in a regulated environment preferred.

Responsibilities

• Manage contractual relationships with aerospace customers.
• Review repair paperwork and ensure timely induction.
• Coordinate with internal teams to meet customer requirements.

Skills

Contract management

Financial analysis

Project management

Customer communication

Process improvement

Education

University Degree

Advanced Degree in a related field

Tools

SAP

Microsoft O365

Job description

A leading aerospace company in Hollywood, FL is seeking a Senior Analyst for Contracts & Customer Service. Responsibilities include managing customer contracts, ensuring compliance, and coordinating with various internal teams. The ideal candidate will have a degree and relevant experience in contracts or customer service. The role offers a hybrid work environment and various benefits including health insurance and a 401(k) plan.