Senior Continuous Improvement Specialist

CLEAResult; Michigan; Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401(k) with company match

Paid vacation and sick leave

Employee Recognition Program

Access to on-demand training courses

Job summary

CLEAResult is seeking a Senior Continuous Improvement (CI) Specialist to lead process-improvement initiatives across Consumers Energy’s Large Business portfolio. This role involves aligning processes with client expectations, identifying operational inefficiencies, and driving improvements.

The ideal candidate will have extensive experience in continuous improvement methodologies, particularly Lean and Six Sigma, with a data-driven approach to track and enhance process outcomes. A hybrid work model is offered at the East Lansing, MI office.

Qualifications

• 7+ years of experience in continuous improvement or operational excellence.
• Proficiency with Lean or Six Sigma frameworks.
• Strong analytical skills with a focus on performance metrics.

Responsibilities

• Identify operational inefficiencies and process gaps.
• Lead CI projects utilizing Lean/Six Sigma methodologies.
• Contact program managers to discover improvement opportunities.

Skills

Continuous improvement

Process optimization

Lean/Six Sigma methodologies

Data-driven mindset

Process mapping skills

Tools

Visio

Miro

Lucidchart

Job description

About CLEAResult

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon‑neutral energy‑efficient future for our communities and our planet.

Position Overview

Location: East Lansing, MI (Hybrid – approximately 1 day/week onsite; additional visits as needed).

Title: Senior Continuous Improvement (CI) Specialist.

The Senior Continuous Improvement Specialist will lead process‑improvement initiatives across the Consumers Energy Large Business portfolio—including Prescriptive, Custom, and Midstream programs. This role focuses on aligning internal processes with client expectations, identifying operational inefficiencies, and driving measurable improvements.

Benefits

• Medical, Dental and Vision Insurance and company‑paid health care concierge service to help navigate our health plan
• 401(k) with company match
• Paid vacation, sick, personal and parental leave
• Paid Volunteer Time
• Employee Recognition Program – convert recognition points into gift cards
• Employee Assistance Program – benefits to help manage daily responsibilities
• Access to on-demand training courses to advance your career

Responsibilities

• Evaluate workflows across teams to identify inefficiencies, waste, and process gaps.
• Lead and support CI projects using Lean/Six Sigma methodologies.
• Facilitate discovery discussions with program managers to uncover improvement opportunities.
• Prepare and deliver clear presentations to internal stakeholders and client leadership.
• Analyze performance metrics and translate findings into actionable recommendations.
• Support alignment to Consumers Energy’s continuous‑improvement expectations.
• Serve as a proactive internal consultant and identify issues even when not explicitly flagged by program staff.

Required Technical Skills

• 7+ years of experience in continuous improvement, process optimization, or operational excellence.
• Proficiency with Lean, Six Sigma or similar structured improvement frameworks.
• Ability to perform root‑cause analysis and apply structured problem‑solving approaches.
• Data‑driven mindset with capability to track, measure, and report on process outcomes.
• Strong process‑mapping skills (Visio, Miro, Lucidchart or equivalents).

Preferred Technical Skills

• Six Sigma Green Belt, Black Belt or equivalent certification.
• Experience working in utilities, energy efficiency, manufacturing or other process‑heavy industries.
• Experience with client‑facing presentations to share progress and alignment.
• Knowledge of energy efficiency programs or utility operations (Prescriptive, Custom, Midstream).

Soft Skills

• Self‑starter who thrives with minimal direction and can independently scope and drive improvement work.
• Strong critical thinking, strategic mindset, and natural inclination toward continuous improvement.
• Excellent communication and presentation skills; able to simplify complex concepts.
• Collaborative approach with the ability to influence without authority.
• Comfortable engaging directly with clients and senior leaders.
• Highly organized with strong follow‑through and ownership.

Work Environment

• Hybrid: Expect weekly onsite presence in the East Lansing office. Occasional increased presence for end‑of‑year projects or monthly in‑person sessions.

Compensation

Salary Range: $75,000 – $85,000, depending on experience and CI depth.

Compensation Method: Salary.

Employment Eligibility

Applicants must be authorized to work in the United States without employer sponsorship.

Successful hires must pass pre‑employment checks.

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees.Employment decisions are based upon job‑related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.