Senior Content Management Analyst

Mass Digital Health; Waltham (MA); On-site; USD 67,000 - 116,000; Full time

Benefits offered by this job

Medical, Dental, & Vision plans

401(k) + Paid Leave

Job summary

Wolters Kluwer in the United States is seeking a tax compliance professional with a strong working knowledge of federal and state tax laws. The role reports to the Content Manager for the IQ/Advisor team, TAA R&L, and requires collaboration with software, product management, and editorial teams.

The candidate should have at least three years in tax compliance, CPA certification, and experience with CCH Axcess Advisor. Excellent writing and data analytics skills are essential for success.

Qualifications

• CPA certification and a Bachelor’s degree are required.
• Minimum three years’ experience in tax compliance demonstrates proficiency.
• Knowledge of U.S. federal and state tax laws is essential.
• Experience with CCH Axcess Advisor is required.
• Strong writing and editing skills are necessary for client communications.

Responsibilities

• Track changes to tax law and monitor tax developments relevant to forms.
• Collaborate with software, product management, editors, and production on Axcess Advisor.
• Interpret tax developments and explain impact on taxpayer reporting.
• Advise on advanced cross-functional projects and new product developments.
• Create Excel queries to identify affected taxpayers within Axcess.
• Develop ELPs and client letters to explain tax developments.
• Coordinate content loading to Axcess/AC across teams on a rotation.
• Assist with federal legislative content creation and loading of federal ELPs.

Skills

Project Management

Advanced Writing

Data Analytics

Collaborative Coordination

CMS Advanced Use

Trend Analysis

Mentorship

Education

CPA

Bachelor’s degree

Tools

CCH Axcess

Excel

Job description

Job Description Summary

A successful candidate for the position will have at least 3 years of experience in tax compliance and a strong working knowledge of U.S. federal and state tax laws. This position reports to the Content Manager for the IQ/Advisor team, TAA R&L.

Essential Duties and Responsibilities

• Track changes to tax law and monitor developments in the tax community to identify items that can be searchable events (tied to fields on tax forms)

• Work with cross-functional teams (software, developers, product management, production, and editorial) on the development and maintenance of CCH Axcess Advisor.

• The candidate must also have an understanding of federal and state tax returns and how to interpret information from tax developments (legislation, regulations, guidance from tax authorities, court rulings, and real-world events) in a manner that leads to an understanding of how that information would impact a taxpayer’s reporting requirements. Knowledge of CCH Axcess is required.

• Act as advisor on advanced and broad-ranging projects.

• Participate in new product development as needed.

• Create and build queries in Excel to identify affected taxpayers within Axcess using the tax form fields

• Create ELPs/explanations to inform practitioners of these tax developments

• Write sample client letters that practitioners can send to their clients explaining tax developments

• On a rotating basis, coordinate the loading of content to Axcess/AC across several teams

• On occasion, assist with content creation for federal legislative developments in the preparation/loading of federal ELPs and queries

Skills

• Project Management: Ability to manage content projects from start to finish.

• Advanced Writing: Skilled in content creation and editing.

• Data Analytics: Proficiency in analyzing and interpreting data.

• Collaborative Coordination: Strong teamwork and collaboration skills.

• CMS Advanced Use: In-depth knowledge of CMS systems.

• Trend Analysis: Ability to research and apply industry trends.

• Mentorship: Skills in guiding and mentoring junior staff.

Education

• CPA

• Bachelor’s degree

Core Competency Requirements

• Minimum of three years’ experience working in tax compliance

• Good organizational and planning ability

• Solid knowledge of U.S. tax legislation

• Good motivational skills

• Ability to work as a cross-functional team member

• Good oral and written communication skills

• Troubleshooting issues (taking initiative)

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

$66,700.00 - $116,400.00 USD

Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.

Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.