Senior Content Designer - Remote UX & Content Strategy

Humana Inc; Topeka (KS); Remote; USD 71,000 - 119,000; Full time

Job summary

Humana Inc. is seeking a Senior Content Designer to drive content design and strategy across our digital ecosystem. You’ll partner with cross-functional teams, shape healthcare experiences, and use research to guide decisions in a regulated environment.

The role emphasizes translating insights into accessible content, planning lifecycle content, and improving usability with guidance on information architecture and consistency across channels.

Qualifications

• 5+ years in content design, UX writing, or content strategy.
• Ability to own content from discovery through delivery and iteration.
• Strong writing and editing skills to simplify complex information.
• Experience with audits, research, and data-informed content strategies.
• Knowledge of information architecture, findability, accessibility, and branding standards.

Responsibilities

• Drive content design for features and journeys using research and analytics.
• Translate insights into clear, actionable digital experiences.
• Plan and execute content across the product lifecycle (creation, review, QA).
• Simplify regulated healthcare information for UI and multi-channel experiences.
• Structure content for usability, information architecture, navigation, taxonomy.
• Collaborate with product management, design, research, engineering, legal, and compliance.
• Contribute to guidelines, standards, and reusable content patterns.
• Drive optimization using analytics and VOC data.

Skills

Content design

UX writing

Content strategy

Research analytics

Cross-functional collaboration

Job description

Humana Inc. is seeking a Senior Content Designer to drive content design and strategy across our digital ecosystem. You’ll partner with cross-functional teams, shape healthcare experiences, and use research to guide decisions in a regulated environment.

The role emphasizes translating insights into accessible content, planning lifecycle content, and improving usability with guidance on information architecture and consistency across channels.