Senior Content Designer

DoorDash; Kansas City (KS); Hybrid; USD 124,000 - 183,000; Full time

Job summary

DoorDash seeks a talented Content Designer to join their Growth team. This hybrid role entails designing user-focused content that enhances customer engagement and improves conversion rates. Ideal candidates should have extensive experience in Content Design and excel in cross-functional collaboration. Join DoorDash in shaping impactful content that resonates with users.

Benefits

401(k) plan with employer matching

16 weeks of paid parental leave

Wellness benefits

Paid time off and paid sick leave

Medical, dental, and vision benefits

Mental health program

Qualifications

• 5+ years of experience in Content Design with 1+ years in a Growth organization.
• Strong portfolio of end-to-end projects.
• Proven track record of cross-functional collaboration.

Responsibilities

• Own the Content Design process from ideation to execution.
• Lead initiatives that drive conversion.
• Create user-centric solutions aligned with business goals.

Skills

Storytelling

Communication

User-centric design

Job description

At DoorDash, the Growth team is the engine behind how they attract new customers, retain existing ones, and deepen engagement across their platform. They work across the user journey, from sign-up and onboarding to reactivation and personalization, to deliver meaningful, measurable impact. The team operates at the intersection of product, design, engineering, data science, and marketing, being highly collaborative, metrics-driven, and grounded in a culture of rapid experimentation.

They are currently looking for a Content Designer to join their Growth team and help shape how they communicate value and guide users while upholding a high bar for craft and clarity. If you're excited about designing content that moves the needle and makes a difference in people's everyday lives, this opportunity is for you!

Role Overview

The Content Designer will report into a Content Design manager, who's led by the Head of Content Design, in the Product Design org. The role is expected to be hybrid 1-2 days a week working onsite from one of the offices, and the rest working from home.

Responsibilities

• Own the end-to-end Content Design process from ideation to execution across multiple growth projects, including notifications, and onboarding and login flows.
• Lead and contribute to initiatives that drive conversion
• Create and implement user-centric solutions that holistically align with business goals and user needs
• Act as the Content Design stakeholder for multiple cross-functional teams, working closely with functions such as Product Design, Product Management, Research, Analytics, and Engineering
• Establish and evangelize content standards and guidelines

Qualifications

• 5+ years of experience in Content Design with 1+ years specifically a Growth organization and a strong portfolio of end-to-end projects
• Proven track record of cross-functional collaboration with Product, Design, and Research teams
• A firm understanding of user-centric design and product development best practices
• Excellent storytelling and communication skills

Compensation

The starting pay for this role will fall within the pay range listed below and is determined based on job-related factors including skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants.

Benefits

DoorDash offers a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws. There are also medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

Paid Time Off Details

For salaried roles, there's flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles, vacation is accrued at about 1 hour for every 25.97 hours worked, and paid sick time is accrued at 1 hour for every 30 hours worked.

The national base pay ranges for this position within the United States, including Illinois and Colorado.

• I4: $124,400—$183,000 USD
• I5: $148,200—$218,000 USD
• I6: $176,800—$260,000 USD

About DoorDash

At DoorDash, their mission to empower local economies shapes how their team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for their range of users. They are a technology and logistics company that started with door-to-door delivery, and are looking for team members who can help them go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives their team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. They're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.

Commitment to Diversity and Inclusion

DoorDash is committed to growing and empowering a more inclusive community within their company, industry, and cities. They hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives, believing that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

They also have a statement of non-discrimination, ensuring that no employee or applicant will face discrimination or harassment based on various factors. They value a diverse workforce and strongly encourage individuals from various backgrounds to apply.

Pursuant to the applicable regulations, DoorDash will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. They also provide accommodations for individuals who may need them during the recruiting process.