Senior Consulting Manager, Healthcare

Cognizant; Raleigh (NC); Remote; USD 99,000 - 159,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays plus PTO

401(k) plan

Disability insurance

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a Senior Consulting Manager to drive client engagements and lead teams delivering contextual solutions for complex business challenges.

You will manage consultants, align industry expertise to engagements, and ensure efficient use of resources while maintaining client satisfaction and high-quality outcomes.

Qualifications

• 2+ years of Digital technology team lead experience and client management responsibilities.
• 6-8 years of consulting experience as a Payer SME.
• Management Consulting experience, preferably with top firms.
• Deep background in Healthcare including health plans, claims, provider operations.

Responsibilities

• Manages and directs a small-to-medium team of consultants through client engagement, analysis, business case development, and the development of focused and contextual solutions
• Aligns functional industry expertise to consulting engagement requirements
• Manages escalations, and balances responsiveness to clients with good use of resources
• Ensures the appropriate alignment of team activities to priorities, and the efficient application of time and resources to common goals
• Monitors and addresses team capability or experience gaps to ensure responsiveness to engagement opportunities
• When needed, participates in client workshops, business analysis interviews, and development of compelling business cases
• Monitors and supervises daily activities of project staff, including consulting and non-consulting team members
• Leads communications with project stakeholders, including status reporting and issue resolution
• Reviews project deliverables for QA and solicits stakeholder feedback for improvements
• Participates in post-mortems to extract lessons and identify IP for reuse
• Ensures client validation and documentation of project success for enduring relationships and repeat business

Skills

Digital tech lead

Client management

Payer SME

Healthcare domain

Project management

People management

Communication skills

Digital transformation

Medicaid knowledge

PowerPoint

Job description

About the Role:

As a Senior Consulting Manager you will make an impact by driving client engagement, leading teams, and delivering contextual solutions that address complex business challenges. You will be a valued member of our consulting team and work collaboratively with clients, your primary team, and other stakeholders.

In this role, you will:

• Manages and directs a small-to-medium team of consultants through client engagement, analysis, business case development, and the development of focused and contextual solutions
• Aligns functional industry expertise to consulting engagement requirements
• Manages escalations, and balances responsiveness to clients with good use of resources
• Ensures the appropriate alignment of team activities to priorities, and the efficient application of time and resources to common goals
• Monitors and addresses team capability or experience gaps to ensure responsiveness to engagement opportunities
• When needed, actively participates in client workshops, support of business analysis interviews, and the development of compelling business cases
• Monitors and supervises the daily activities of project staff, including consulting and non-consulting team members
• Leads communications with project stakeholders, including status reporting, priority setting, and timely issue resolution
• Reviews project deliverables from the perspective of QA, and actively seeks out stakeholder feedback to identify areas for improvement
• Participates in project post-mortems to extract lessons learned and to identify potential intellectual property for repurposing
• Ensures client validation and documentation of project success as the basis both for enduring client relationships and repeat business.

Work Model:

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations

What you need to have to be considered:

• 2+ years of Digital technology (Business or Technical Consultative) team lead experience, and client management responsibilities
• 6-8 years of consulting experience as a Payer SME
• Management Consulting experience, preferably with top consulting firms
• Strong background in Healthcare industry, including health plans, claims, and provider operations
• Project management and people management experience
• Excellent communication skills, including creating and presenting professional PowerPoint presentations to stakeholders
• Exposure to technology-driven projects and digital transformation initiatives
• Deep understanding of payer functions and Medicaid plan implementations, including enrollment, billing, claims, care management, member portal, shopper tools, etc.

These will help you stand out:

• 5+ years as a Digital Technology (business or technical consultative) team lead
• Experience coordinating workstreams in multi-team projects using an onsite/offshore model

Salary and Other Compensation:

The annual salary for this position is between $98,853 - $158,500 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off.
• 401(k) plan and contributions.
• Long-term/Short-term Disability.
• Paid Parental Leave.
• Employee Stock Purchase Plan

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.