Senior Consulting Manager, Healthcare

Cognizant; Concord (NH); Remote; USD 99,000 - 159,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays

401(k)

Disability insurance

Parental leave

Employee stock purchase plan

Job summary

Cognizant in the United States is seeking a Senior Consulting Manager to drive client engagement, lead teams of consultants, and deliver contextual solutions that address complex business challenges.

You will mentor staff, manage workshops and business analyses, align industry expertise with engagement requirements, and ensure on-time delivery while maintaining high-quality outcomes for health payer clients.

Qualifications

• 2+ years of Digital technology (Business or Technical Consultative) team lead experience.
• 6-8 years of consulting experience as a Payer SME.
• Management Consulting experience, preferably with top consulting firms.
• Strong background in Healthcare industry, including health plans, claims, and provider operations.
• Project management and people management experience.
• Excellent communication skills, including creating and presenting professional PowerPoint presentations to stakeholders.
• Exposure to technology-driven projects and digital transformation initiatives.
• Deep understanding of payer functions and Medicaid plan implementations, including enrollment, billing, claims, care management, member portal, shopper tools, etc.

Responsibilities

• Manages and directs a small-to-medium team of consultants through client engagement, analysis, business case development, and the development of focused and contextual solutions.
• Aligns functional industry expertise to consulting engagement requirements.
• Manages escalations, and balances responsiveness to clients with good use of resources.
• Ensures the appropriate alignment of team activities to priorities, and the efficient application of time and resources to common goals.
• Monitors and addresses team capability or experience gaps to ensure responsiveness to engagement opportunities.
• When needed, actively participates in client workshops, support of business analysis interviews, and the development of compelling business cases.
• Monitors and supervises the daily activities of project staff, including consulting and non-consulting team members.
• Leads communications with project stakeholders, including status reporting, priority setting, and timely issue resolution.
• Reviews project deliverables from the perspective of QA, and actively seeks out stakeholder feedback to identify areas for improvement.
• Participates in project post-mortems to extract lessons learned and to identify potential intellectual property for repurposing.
• Ensures client validation and documentation of project success as the basis both for enduring client relationships and repeat business.

Skills

Team lead

Payer SME

Consulting experience

Healthcare industry

Communication skills

Digital transformation

Job description

About the Role:

As a Senior Consulting Manager you will make an impact by driving client engagement, leading teams, and delivering contextual solutions that address complex business challenges. You will be a valued member of our consulting team and work collaboratively with clients, your primary team, and other stakeholders.

In this role, you will:

• Manages and directs a small-to-medium team of consultants through client engagement, analysis, business case development, and the development of focused and contextual solutions
• Aligns functional industry expertise to consulting engagement requirements
• Manages escalations, and balances responsiveness to clients with good use of resources
• Ensures the appropriate alignment of team activities to priorities, and the efficient application of time and resources to common goals
• Monitors and addresses team capability or experience gaps to ensure responsiveness to engagement opportunities
• When needed, actively participates in client workshops, support of business analysis interviews, and the development of compelling business cases
• Monitors and supervises the daily activities of project staff, including consulting and non-consulting team members
• Leads communications with project stakeholders, including status reporting, priority setting, and timely issue resolution
• Reviews project deliverables from the perspective of QA, and actively seeks out stakeholder feedback to identify areas for improvement
• Participates in project post-mortems to extract lessons learned and to identify potential intellectual property for repurposing
• Ensures client validation and documentation of project success as the basis both for enduring client relationships and repeat business.

Work Model:

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations

What you need to have to be considered:

• 2+ years of Digital technology (Business or Technical Consultative) team lead experience, and client management responsibilities
• 6-8 years of consulting experience as a Payer SME
• Management Consulting experience, preferably with top consulting firms
• Strong background in Healthcare industry, including health plans, claims, and provider operations
• Project management and people management experience
• Excellent communication skills, including creating and presenting professional PowerPoint presentations to stakeholders
• Exposure to technology-driven projects and digital transformation initiatives
• Deep understanding of payer functions and Medicaid plan implementations, including enrollment, billing, claims, care management, member portal, shopper tools, etc.

These will help you stand out:

• 5+ years as a Digital Technology (business or technical consultative) team lead
• Experience coordinating workstreams in multi-team projects using an onsite/offshore model

We're excited to meet people who share our mission and can make an impact in a variety of ways. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Salary and Other Compensation:

The annual salary for this position is between $98,853 - $158,500 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off.
• 401(k) plan and contributions.
• Long-term/Short-term Disability.
• Paid Parental Leave.
• Employee Stock Purchase Plan

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.