Senior Consultant, Wealth Investment Management Software Implementation - AVP - Charles River Development

State Street; Burlington (MA); On-site; USD 90,000 - 158,000; Full time

Job summary

State Street is seeking Senior Consultants for our Wealth Management practice to lead CRIMS implementations and upgrades at client sites. You will define requirements, configure the solution, train users, test workflows and help the client go live.

You’ll analyze requirements, support sales opportunities, educate clients on CRIMS, and contribute to best practices. Travel 30–50% across the United States and Canada; a four‑year degree in finance, math, economics, engineering, or CS is required;

Qualifications

• Senior Consultants have 5+ years in wealth management or related tech
• Experience with wealth management programs (SMA/UMA, etc.) is valuable
• Strong client service and relationship-building skills
• Knowledge of SQL and relational databases is preferred
• Familiarity with CRIMS is a plus

Responsibilities

• Serve as a Wealth domain expert in implementation and upgrade projects, defining requirements and guiding go-live.
• Assist other Professional Services team members and share best practices.
• Analyze client requirements to support sales opportunities and demonstrate CRIMS potential.
• Educate clients on CRIMS functionality and best practices for deployment.
• Monitor client needs to identify enhancements and document improvements.
• Contribute to software quality by reporting defects clearly and assisting with resolution.

Skills

Wealth management experience

SQL

Communication skills

Client service

Time management

Problem solving

Team player

Mentor others

Education

Bachelor's degree in Finance/Math/Economics/Engineering/CS

CFA certification (nice to have)

Tools

FIX protocol

CRIMS (Charles River Investment Management System)

Job description

What we are looking for

Senior Consultants in our Wealth Management practice serve as subject-matter experts in the implementation and upgrade of the Charles River Investment Management Solution (CRIMS) at our wealth management clients. Their contributions include leading and defining client requirements, configuring and tuning the solution to the client’s business and technical needs, training clients, testing workflows and resolving issues before taking the client “live”. In addition, Senior Consultants are expected to demonstrate basic understanding of the entire CRIMS offering and proficiency in Wealth Management. Senior Consultants should also have strong consulting skills. This includes the ability to build effective working relationships, manage difficult situations and influence key decision-makers.

Why this job is important to us

The team you will be joining is a part of Charles River Development (or CRD), that became a part of State Street in 2018. CRD helps create enterprise investment management software solutions for large institutions in the areas of institutional investment, wealth management and hedge funds. Together we have created the first open front-to-back platform - State Street Alpha, that was launched in 2019. Join us if delivering next generation infrastructure, using emerging technologies like AI and Blockchain sounds like a challenge you are up for.

What you will be responsible for

• Serve as a Wealth subject-matter expert in wealth management implementation and upgrade projects. Analyze and evaluate requirements while providing product expertise and guidance throughout the project. Ensure the solution meets the client’s business needs and that the client is prepared to assume ownership and operate the solution after go-live.

• Provide assistance to other members of the Professional Services team and proactively develop and share best practices.

• Analyze and evaluate client requirements to help Charles River respond to sales opportunities. Contribute to sales presentations and proof-of-concept projects to demonstrate the potential of CRIMS to satisfy specific client needs.

• Educate clients on the functionality provided by CRIMS. Advise on best practices regarding the implementation and operation of Charles River solutions and services.

• Monitor and evaluate client requirements to identify potential enhancements to Charles River solutions and services. Document and communicate product improvements as part of client-specific implementation projects or in response to trends in the marketplace.

• Contribute to software quality by clearly communicating defects to Technical Support and Product Management. Support the defect resolution process by providing clear descriptions of defects and validating the resulting fixes. Identify errors and mistakes in documentation and suggest corrections and improvements.

What we value

• 5 plus years' experience supporting or implementing wealth management solutions within a wealth management firm or a software provider. Experience with managed account (SMA/UMA) programs, mutual fund wrap programs, Rep as PM, and Rep as Advisor programs is especially valuable.

• Strong knowledge of wealth management industry practices. Experience with asset allocation, model management, portfolio construction, model-based portfolios, drift monitoring, tax optimization, pre-trade compliance, and rebalancing, trading workflows.

• Basic command of SQL and understanding of relational databases. Familiarity with FIX or similar protocols is a plus.

• A strong record of client service.

• Senior Consultants must understand client needs and build effective relationships. Must have the ability to work within a team environment and be focused on providing high-quality service to our clients.

• Team player who shares knowledge and experience openly. Takes initiative to keep other team members informed by contributing to “Best Practices” library. Mentor less-experienced colleagues while leveraging the expertise of more-experienced colleagues.

• Strong verbal and written communication skills including the ability to convey plans, issues and risks to clients and team members in a clear and concise manner.

• Strong problem-solving skills. Analytical thinker who can decompose complex issues into components and perform root cause analysis.

• Strong time management skills including the ability to manage multiple projects in parallel.

Education & Preferred Qualifications:

Four (4) year degree in a business or technical field such as Finance, Mathematical Finance, Economics, Engineering, or Computer Science. An advanced degree or industry certification such as the CFA is a strong plus.

The ability to travel to client sites throughout the United States and Canada as well as the ability to work effectively when remote from clients. Travel of 30%-50% is typical and but may exceed that in any given year.

Salary Range:

$90,000 - $157,500 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.