As a Senior Consultant on the Patient Access team, you will take ownership of defined workstreams or complex deliverables within implementations of Oracle patient access products. You will partner directly with customers to understand operational needs, translate requirements into implementation decisions, and deliver solutions that meet agreed project objectives. You will manage standard assignments independently, exercise judgment when issues arise, and engage project leadership when decisions affect scope, timelines, or other teams.
Responsibilities
- Own assigned implementation activities from requirements and configuration through testing, issue resolution, and transition.
- Lead customer working sessions for your assigned area, clarify requirements, and document decisions and follow-up actions.
- Apply knowledge of patient access workflows to recommend practical configuration and process solutions.
- Identify dependencies, risks, and gaps early; propose solutions and communicate their impact to the project team and customer.
- Produce and review high-quality project deliverables, including configuration, test results, and implementation documentation.
- Coordinate with other consultants and project teams to ensure solutions work across the broader implementation.
- Share knowledge with less experienced team members and support consistent delivery practices.
- Travel to customer sites as needed for project work.
Internal Responsibilities
Qualifications
- Typically 3-5 years of relevant consulting, healthcare technology implementation, patient access operations, or related experience.
- Experience managing implementation deliverables and working directly with customers.
- Ability to work independently on moderately complex assignments, balance priorities, and make sound decisions within defined project methods.
- Strong communication, problem-solving, and collaboration skills.
- Experience with Oracle patient access products or comparable healthcare technology is preferred.
External Responsibilities
Qualifications
- Typically 3-5 years of relevant consulting, healthcare technology implementation, patient access operations, or related experience.
- Experience managing implementation deliverables and working directly with customers.
- Ability to work independently on moderately complex assignments, balance priorities, and make sound decisions within defined project methods.
- Strong communication, problem-solving, and collaboration skills.
- Experience with Oracle patient access products or comparable healthcare technology is preferred.