Senior Consultant, Nursing

Press Ganey; United States; Remote; USD 110.000 - 140.000; Vollzeit

Zusammenfassung

Press Ganey is seeking a Nursing Strategy Consultant to help health systems and health plans translate data into actionable improvements that elevate patient and staff experiences.

You will lead data analyses, design processes, train teams on best practices, and manage engagements from scope to delivery while building trusted client relationships and driving measurable performance gains. Willingness to travel up to 75% nationwide is required.

Qualifikationen

• BSN required; MSN preferred.
• Experience designing systems and processes for nursing teams.
• Strong data analytics skills (Excel, Access, SQL, SAS).
• Consulting experience is preferred.

Aufgaben

• Consult with client stakeholders to respond to industry changes and opportunities for improvement.
• Lead data analyses, interpretation, and process design to identify and solve business problems.
• Prepare client deliverables including analyses, assessments, quality reviews, training, and presentations.
• Train teams on patient experience best practices and process improvements.
• Coordinate actions to ensure efficient completion of work and manage project scope.

Kenntnisse

Nursing experience

Data analytics

MS Office proficiency

Ausbildung

BSN

MSN preferred

Tools

Excel

Access

SQL

SAS

Jobbeschreibung

Company Description

Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries—a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare –perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world’s most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood.

• Energize the customer relationship: Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.

• Success starts with me: Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.

• Commit to learning: Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.

• Dare to innovate: We challenge the status quo with creativity and innovation as our true north.

• Better together: We check our egos at the door. We work together, so we win together.

At Press Ganey, we partner with health systems and health plans to tackle their most pressing challenges. Our Strategic Consulting team blends deep healthcare expertise with advanced analytics to deliver customized, data‑driven strategies that improve performance and elevate the human experience across nursing, safety, patient experience (PX), and employee experience (EX).

Nurses are the backbone of care delivery. Yet today, they face unprecedented pressures that strain teams and threaten quality. Our nursing consultants have lived these realities—leading teams, driving transformation, and redesigning care delivery. They help clients retain talent, elevate practice, and achieve sustainable nursing excellence. Our solutions reflect the day‑to‑day realities of nursing today and are designed to adapt to whatever tomorrow brings.

Location: Remote (U.S. based) or based in our Chicago, Boston, or South Bend hubs. For in‑office employees, we follow a hybrid schedule— Tuesdays through Thursdays in-office , with flexibility on other days depending on travel.

Travel: Up to 75% nationally

Responsibilities include:

• Utilizing Press Ganeyand clientdata assets and resources to consult withclient stakeholdersto respond to industry change and opportunities for improvement and growthincomplex situations while being able to adapt to changing circumstances and new requirements

• Partnering withclients tocompletedata analysis, data interpretation, and process design toidentify, recommend, and solve business problems.

• Constructing and/or leading data analysisto support awide range of payer analytics, including authorization metrics and denial rates, observations and behavior assessmentsand summarizeconclusions and recommendations.

• Being an effective trainer ensuring active engagement and effective knowledge transfer for patient experiencebest practices and process improvement.

• Coordinating actions to get work completed efficientlywhich includes delegating andleveragingappropriate internaland client resources

• Managing and delivering defined scope of engagement plan including timelines, deliverables,budgetand outcomes for engagements

• Leadingpreparation of client deliverables including data analyses,assessments, quality reviews, training, and presentations

• Building and managing successful client relationships generating positive client feedback on quality, value, innovation, delivery, and results

• Serving as the direct point of contact with the client and quicklyestablishcredibility for the respective project work stream by proactively building strategic working relationships

• Communicating effectively and appropriately influencing various audiences and levels of client management including risks and recommendations to project management

• Planning, organizing and prioritizing project activities using work plans and other project management tools

Qualifications:

• 5+years ofnursing work with experience designing systems and processes.
• Experience designing strategies that help nurses connect with those in their care.
• Past experiencein training andcoachingnursing teams.
• Demonstrated experiencein driving performance improvement initiatives.
• Requires strong data analytic skills (Excel, Access, SQL, SAS, etc.).
• Advanced skills in MS Office Products (Word, PPT, Excel) to support document preparation.
• Ability to work under pressure to meet deadlines and to quickly adapt to multiple priorities.
• Experience working in a Magnet-designated healthcare organization (per the ANCC Magnet Recognition Program®) with a focus on professional training, education or leadership development work is a strong plus.
• Consulting experience is preferred.

Education

• BSN required and an MSN preferred.

Additional Information for US based jobs:

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.

Pay Transparency Non-Discrimination Notice – Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

The expected base salary for this position ranges from $110,000to $140,000.__It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here: https://www.pressganey.com/legal-privacy/