Senior Consultant, Business Operations

Dell Inc.; Hopkinton (MA); On-site; USD 110,000 - 170,000; Full time

Job summary

Dell Technologies' Hopkinton, MA-based Business Operations team seeks a Senior Consultant to shape operating models, design processes, and measure performance across initiatives. You will craft frameworks, playbooks, and scalable recommendations that codify best practices and drive impact.

You will partner with senior leaders to diagnose issues, document requirements, and guide end-to-end improvements, maximizing efficiency and value for the business.

Qualifications

• Experience guiding operating models, process design, and performance measurements.
• Ability to build frameworks, playbooks, and scalable recommendations.

Responsibilities

• Provide expert guidance on operating models and process design.
• Partner with leaders to solve complex operational challenges.

Job description

SeniorConsultant, Business Operations

We’reproud to be in the solutions business at Dell Technologies. And our business solutions are built on deep analysis and insight. Our Business Operations team within Business Support develops solutions to current and future challenges. We support activities ranging from marketing and manufacturing to maintenance and more. We define scope andobjectivesbased on a thorough understanding of end users, businessneeds,and processes. From analyzing,evaluating,and documenting requirements through to specifying solutions, we strive to improve processes and maximize potential.

Whatyou’llachieve:

As a Senior Consultant, you willprovideexpert guidance on operating models, process design, and performancemeasurements. You will build frameworks, playbooks, and recommendations that scale best practices. You will partner with leaders to solve complex operational challenges.

Join us to do the best work of your career and make a profound social impact as aSenior Consultanton ourAI Development & Agent Ops / Business Operationsteam in Hopkinton, MA.