Senior Consultant

Avero Advisors; Knoxville (TN); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

High growth opportunity

Impactful work

Inclusive culture

Job summary

Avèro Advisors is a fast-growing boutique management consulting firm that modernizes technology and business operations for state and local governments. We guide public-sector clients through high-stakes transformation initiatives spanning ERP modernization, permitting & licensing, budgeting, HR, data, and AI adoption.

Our marquee clients include the Port of Portland (OR), Monroe County (NY), Santa Fe County (NM), Clackamas County (OR), Tarrant County (TX), and other forward-thinking governments

Qualifications

• 3+ years of business analysis experience, ideally supporting ERP, EAM, or HCM projects.
• Strong understanding of HR, Payroll, Time & Attendance, Finance, or ERP-related processes.
• Demonstrated experience in process mapping, requirements development, gap analysis, data flow analysis, and workflow redesign.
• Ability to facilitate cross-functional workshops and communicate clearly with technical and non-technical audiences.
• Experience supporting public-sector software evaluations, RFP development, vendor scoring, and implementation activities.
• Strong analytical and documentation skills, including RTMs, Gap Analyses, Needs Assessments, and evaluation summaries.

Responsibilities

• Lead ERP, EAM, and HCM Assessment & Process Analysis: review current-state processes and data flows; identify gaps and improvement opportunities.
• Drive Requirements Development: gather, refine, and document functional, technical, and business requirements; manage RTM.
• Support RFP Development & Procurement: draft requirements, evaluation criteria, scope statements, and procurement-ready docs; support vendor Q&A.
• Contribute to Modernization Roadmaps & Decision Support: support gap analyses and business case development; produce decision materials.
• Implementation Support: assist with RFP reviews, testing coordination, data conversion analysis, and training material development.

Skills

Business analysis

ERP/EAM/HCM familiarity

Process mapping

Stakeholder facilitation

Public-sector experience

Documentation (RTM)

Tools

Visio

Blueworks

Lucidchart

Excel/Power BI

Job description

At Avèro, we guide transformation to deliver impactful results for the public sector. We are seeking an experienced Senior Consultant to lead business analysis activities across large-scale ERP, EAM, and HCM modernization initiatives.

In this role, you will partner closely with agency executives, functional leaders, and technical teams to assess current-state environments, design future-state processes, develop actionable requirements, and support procurement and implementation activities.

The Senior Consultant plays a critical role in shaping modernization strategies and enabling our clients to make informed, confident decisions. This is a high-impact consulting role for someone who is analytical, collaborative, and eager to understand, discover, and deliver meaningful outcomes.

What You’ll Do:

Lead ERP, EAM, and HCM Assessment & Process Analysis

• Review and validate current-state business processes, system usage, data flows, and organizational pain points.
• Analyze documentation, process maps, policies, and system inventories to identify gaps, inefficiencies, risks, and improvement opportunities.
• Facilitate workshops to define future-state workflows, modernization goals, and best-practice process designs.

Drive Requirements Development

• Gather, refine, and document functional, technical, business, and integration requirements.
• Build and manage a comprehensive Requirements Traceability Matrix (RTM).
• Prioritize requirements with stakeholders to support objective vendor evaluation.

Support RFP Development & Procurement

• Draft and refine RFP requirements, evaluation criteria, scope statements, and submission instructions.
• Partner with procurement teams to prepare procurement-ready documentation.
• Support vendor Q&A and addendum development throughout the solicitation.
• Prepare evaluation scorecards, demonstration scripts, and RTM analyses.
• Facilitate proposal reviews, system demonstrations, reference checks, and evaluator scoring sessions.

Contribute to Modernization Roadmaps & Decision Support

• Support Gap Analysis, Needs Assessments, and business case development.
• Develop clear recommendations and decision-support materials for leadership.
• Provide structured input to contract negotiation processes, including BAFO reviews and SOW validation.

Implementation Support

• Assist with system integrator RFP reviews and implementation planning.
• Support design validation, testing coordination, data conversion analysis, and training materials.
• Help ensure smooth transitions from legacy systems to modern ERP, EAM, and HCM platforms.

What You Bring

Required Skills & Experience:

• 3+ years of business analysis experience, ideally supporting ERP, EAM, or HCM projects.
• Strong understanding of HR, Payroll, Time & Attendance, Finance, or ERP-related business processes.
• Demonstrated experience in process mapping, requirements development, gap analysis, data flow analysis, and workflow redesign.
• Ability to facilitate cross-functional workshops and communicate clearly with both technical and non-technical audiences.
• Experience supporting public-sector software evaluations, RFP development, vendor scoring, and implementation activities.
• Strong analytical and documentation skills, including producing RTMs, Gap Analyses, Needs Assessments, and evaluation summaries.
• Proficiency with tools such as Visio, Blueworks, Lucidchart, and Excel/Power BI.

Preferred Qualifications:

• Experience with major ERP, EAM, or HCM platforms (Workday, Oracle, Infor, UKG, SAP, Dynamics 365).
• Prior public-sector consulting experience.
• Certifications such as CBAP, PMP, Lean Six Sigma, Prosci, etc.
• Familiarity with contract interpretation and procurement processes.

Who Thrives Here

• A strategic thinker with strong attention to detail, able to understand both the big picture and the nuances.
• Comfortable leading discovery sessions and collaborating with executives and cross-functional teams.
• Skilled at simplifying complex problems and communicating recommendations clearly.
• Highly organized with strong follow-through—accountable to outcomes as well as process.
• Motivated by public-sector transformation, service impact, and doing work that truly matters.
• Someone who embodies Avèro’s values: Do What You Say You Will Do, Eager to Understand & Discover, Inventive, Help & Serve, Authentic & Genuine, and Bias for Action.

About Avèro Advisors

Avèro Advisors is a fast-growing boutique management consulting firm that modernizes technology and business operations for state and local governments. We guide public-sector clients through high-stakes transformation initiatives spanning ERP modernization, permitting & licensing, budgeting, HR, data, and AI adoption. Our marquee clients include the Port of Portland (OR), Monroe County (NY), Santa Fe County (NM), Clackamas County (OR), Tarrant County (TX), and other forward-thinking governments across the United States.

Recognized for our exceptional momentum, Avèro has earned a place on the Inc. 5000 list for five consecutive years, reflecting our continued growth and commitment to excellence.

How We Work

• Service-centric, not SaaS: We don’t sell software; we deliver expertise, clarity, and outcomes.
• AI-accelerated: Our proprietary Vision & Velocity™ delivery framework embeds generative-AI accelerators, reusable automations, and data-driven insights into every phase of an engagement.
• Runs on EOS®: Traction tools, quarterly Rocks, Scorecards, and Level-10 meetings ensure transparency, accountability, and consistent execution across the firm.

Avèro stands as a beacon of innovation, driven by the purpose of making government interactions simpler through technology. We focus on enabling agencies to implement efficient, automated enterprise systems that improve service delivery and enhance the lives of citizens.

As a minority-owned, MBE/DBE-certified firm, we are deeply committed to diversity, inclusion, and expanding opportunity—within our company and the communities we serve.

What We Offer:

• High Growth Opportunity: Avèro Advisors is on a remarkable growth trajectory. The right candidates will have the chance to move up quickly, taking on more significant responsibilities and shaping the future of the company.
• Impactful Work: Make a real difference in how local governments serve their communities, improving the lives of citizens through technology.
• Inclusive Culture: Join a team that values diversity, inclusion, and innovation. We believe in giving every idea a chance to shine and every team member the opportunity to grow.

Join Us:

At Avèro Advisors, we’re not just consultants—we’re change-makers. If you're driven to make a lasting impact and ready to accelerate your career in a dynamic, fast-paced environment, we want to hear from you. Together, we can redefine what’s possible for local governments and the communities they serve.