Senior Configuration Analyst

Maximus; Washington (District of Columbia); On-site; USD 60,000 - 90,000; Full time

Job summary

Maximus is seeking a seasoned Configuration Management professional in Washington, DC. The role focuses on advanced configuration, change, and release management across enterprise systems.

Responsibilities include maintaining the CMDB with accuracy and audit-ready records, performing data reconciliation and QA, and coordinating across multiple technical teams within a federal environment. A Public Trust is required or pursued.

Qualifications

• Public Trust is required; DHS suitability preferred.
• Experience supporting configuration management and CMDB operations.
• Strong knowledge of ITIL change and configuration processes.
• Ability to perform data reconciliation and quality assurance.
• Experience supporting audit and compliance requirements.
• Ability to coordinate across multiple technical teams.
• 5+ years of required work experience in CMDB/change management in large enterprise or federal environments.

Responsibilities

• Provide advanced support for configuration, change, and release management activities across enterprise systems.
• Maintain and govern the CMDB to ensure accuracy, completeness, and audit compliance.
• Perform reconciliation, validation, and quality assurance of configuration data.
• Support complex change analysis and coordinate across multiple service areas.
• Develop and maintain configuration management documentation, standards, and procedures.
• Support audits and compliance activities by ensuring complete and traceable records.
• Assist in release documentation and validation of configuration changes.
• Identify inconsistencies and drive improvements in configuration data quality and governance practices.

Skills

Configuration management

CMDB operations

ITIL change & config processes

Data reconciliation & QA

Audit & compliance awareness

Cross-functional coordination

Analytical / data validation

ServiceNow CMDB

Education

Bachelor's degree in Information Technology / Computer Science or related field

Tools

ServiceNow CMDB

Job description

Maximus is a trusted federal partner supporting mission-critical programs across national security, defense, and public service delivery. Our work focuses on sustaining, operating, and improving essential government systems and services, with proven operational excellence, and a commitment to mission success for our customers.

Joining Maximus means becoming part of a collaborative, mission-driven organization where teamwork, accountability, and professional growth are core to how we operate. We invest in our workforce through training, education, and career development, empowering professionals to deliver high-impact solutions while contributing to outcomes that matter at a national scale.

This position is contingent upon contract award and position availability. Selected candidates will receive a contingent offer of employment, which will become final only upon successful contract award to Maximus, availability of the position, and receipt of authorization to proceed.

Ability to obtain and maintain a Public Trust is required. Active Public Trust and/or DHS Suitability is preferred. U.S. citizenship or U.S. national status required.

Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS123, T3, Band 6

Job-Specific Essential Duties and Responsibilities:

• Provide advanced support for configuration, change, and release management activities across enterprise systems.
• Maintain and govern the CMDB to ensure accuracy, completeness, and audit compliance.
• Perform reconciliation, validation, and quality assurance of configuration data.
• Support complex change analysis and coordinate across multiple service areas.
• Develop and maintain configuration management documentation, standards, and procedures.
• Support audits and compliance activities by ensuring complete and traceable records.
• Assist in release documentation and validation of configuration changes.
• Identify inconsistencies and drive improvements in configuration data quality and governance practices.

Job-Specific Minimum Requirements:

• Ability to obtain and maintain a Public Trust is required. Active Public Trust and/or DHS Suitability is preferred. U.S. citizenship or U.S. national status required.
• Experience supporting configuration management and CMDB operations.
• Strong knowledge of ITIL change and configuration processes.
• Ability to perform data reconciliation and quality assurance activities.
• Experience supporting audit and compliance requirements.
• Ability to coordinate across multiple technical teams.
• Bachelor's degree in Information Technology, Computer Science, or related field.
• 5+ years of required work-related experience (with at least 3 years focused on configuration/change management and CMDB operations in a large enterprise or federal environment).

Preferred Skills and Qualifications:

• Advanced ServiceNow CMDB experience.
• Experience working in a federal government environment.
• Strong analytical and data validation skills.
• Experience supporting large-scale enterprise environments.

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Minimum Requirements

TCS123, T3, Band 6

#TSTECH

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$60,000

Maximum Salary

$90,000