SENIOR COMPLIANCE SPECIALIST

Amazon; Nashville (TN); On-site; USD 65,000 - 85,000; Full time

Job summary

A leading company is seeking a Senior Compliance Specialist to manage daily customs operations and ensure compliance in cross-border shipments. The ideal candidate will have experience in logistics, customs operations, and a strong understanding of regulatory requirements. Join the team to contribute to international logistics initiatives and improve customer service metrics.

Qualifications

• 2+ years experience in International Logistics and Customs Operations.
• Familiarity with US Customs rules and regulations.
• Ability to communicate effectively in written and verbal forms.

Responsibilities

• Manage daily operations for customs clearance on various shipments.
• Communicate with freight forwarders and monitor shipment clearance status.
• Review data entry for compliance and audit related submissions.

Skills

Critical thinking

Problem solving

Effective communication

Education

High School Diploma

Bachelor's Degree

Tools

Microsoft Excel

Microsoft Word

Job description

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.

Amazon's Cross Border team is responsible for providing customers a one-stop shop for international transportation service, providing end-to-end supply chain solutions. We are seeking a customer-centric individual who wants to be part of this journey and manage daily operational tasks and customer queries.

A Senior Compliance Specialist owns daily operations for customs clearance on ocean, air, rail, and truck cross-border shipments. The specialist will :

• Communicate with freight forwarders / sellers / vendors for shipment and document preparation
• Monitor shipment clearance status and escalate issues when necessary
• Review and audit data entry functions for entry filing, classifications, and inspections
• Handle delivery-form generation, tracking, and compliance requirements

We invite you to be part of the team that defines how Amazon changes the world of international logistics, one shipment at a time.

Key job responsibilities

Core Responsibilities

• Standalone product classification for US HTS
• General Global compliance support
• Auditing compliance related data submissions for completeness
• Handle general recurring Customs Brokerage operational regulatory requirements
• Maintain proper relationships and follow through with all appropriate government agencies as needed to address ongoing operational inquiries and requests

Advanced Responsibilities

• Expertise on FDA and all qualifier PGAs (TSCA, Lacey, non-glass NHTSA)
• Handles 1st level escalations from the team / sales
• Advise and educate clients on import restrictions, tariffs, and other customs-related matters in an introductory fashion
• Handle exams / inspections / holds and communicate this both internally and externally
• Achieve and maintain High Compliance and OTP scores
• Specializes in a niche, or complex areas of Customs or verticals e.g., FTAs, ADCVD, ATF, Pesticides, etc.
• Build and maintain SOPs for new and changes to regulatory requirements
• Ownership of subject matter expertise on requirements and regulatory changes to share with the operations teams in multiple locations, both origin and destination

Measurement for Success

• Complete assigned tasks timely and accurately, within KPI
• Improved productivity through continuous improvement
• Meet and exceed Customer Service metrics
• High School Diploma
• 2+ years experience in International Logistics, Cross-Border Transportation and Supply Chain
• 2+ years experience in Customs Operations or Customs Compliance role
• 2+ years experience working with US Customs rules and regulations or advanced working knowledge
• 2+ years experience or proficiency in Microsoft products (Excel, Word)

Preferred Qualifications

• Bachelor's Degree
• Licensed Customs Broker
• Working knowledge of EU and JP Customs rules and regulations
• Critical thinking and problem solve capability
• Able to read and understand the regulatory language
• Ability to troubleshoot basic Customs entry issues (ABI, ACE related, AMS)
• Effectively communicates in both written and verbal communication.
• Understanding of what resources to use and when to use them (CROSS, HTS, internal databases)
• A degree of Customs specialization in some role or capacity (Verticals)

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country / region youre applying in isnt listed, please contact your Recruiting Partner.

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Senior Compliance Specialist • Nashville, TN, United States