Senior Compliance Investigator

Cracker Barrel; Lebanon (TN); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical, Rx, Dental and Vision

Life Insurance and Disability Coverage

Paid Vacation

Tuition Reimbursement

Professional Development

401k with Company Matching

Employee Stock Purchase Program

Cracker Barrel discounts

Exclusive Biscuit Perks

Job summary

Cracker Barrel is seeking an experienced Employment/Labor Law Investigator to review wage and hour complaints, interview witnesses, and draft investigation summaries. You will audit payroll data, coordinate with federal and state agencies, and address discrimination or retaliation matters.

The role requires a Bachelor's degree and a minimum of five years in investigations, with strong knowledge of FLSA and related regulations. Collaboration across teams and extended hours may be needed.

Qualifications

• Bachelor's degree required.
• Minimum 5 years of investigator experience.
• Strong knowledge of employment laws (FLSA and state regs).
• Ability to analyze payroll data and financial records.

Responsibilities

• Review wage/hour complaints and employment-law inquiries; conduct interviews and draft summaries.
• Audit payroll records, timecards, and related documents.
• Interact with federal/state agencies on discrimination/harassment/retaliation matters.
• Respond to attorney demand letters and assist in related litigation.
• Perform weekly audits of labor law compliance and remediation.
• Develop training for managers on employment-law compliance.
• Support wage-hour litigation activities as needed.
• Partner with Company initiatives impacting compliance.
• Conduct special investigations as requested by Legal.

Skills

Investigator experience

Employment-law knowledge

Analytical thinking

Conflict resolution

Strong written and verbal comms

Cross-team collaboration

Problem solving

Education

Bachelor's degree

Tools

Microsoft Office

Job description

They say you are the company you keep - and at Cracker Barrel, we take that seriously. At the Store Support Center, we're in the business of serving those who serve our guests. Whether you're designing solutions, telling our story, or setting our teams up for success, your work makes a difference every single day. Here, the work means more because we take pride in doing it together. So, join our team and find your place, because here...we're all in good company.

What You'll Do - You'll Make the Moment

• Review, investigate and recommend action, as appropriate, in response to wage and hour complaints and employment law concerns. Investigation includes conducting interviews, reviewing documentation, and drafting formal investigation summaries.
• Auditing and analyzing company payroll records, timecards and related documents in response to complaints
• Interacts with federal and state agencies related to charges of discrimination, harassment, and retaliation, as well as investigate and draft responses to such charges and participating in any related mediation activities
• Reviews, investigates, and address any attorney demand letters related to wage and hour and other employment law complaints or claims, including discrimination, harassment, and retaliation
• Weekly audits of state labor law requirements related to meals and rest breaks and company messaging requirements and, in turn, weekly remediation of any issues.
• Stay up to date on legal updates related to employment law compliance, including developing manager training programs to ensure compliance with these laws
• Assist in wage and hour litigation activities
• Acts a project partner related to Company initiatives impacting compliance
• Conducts special or sensitive investigations as requested by the legal department

• Bachelor's degree
• Minimum 5 years of relevant investigator experience
• Strong understanding of employment laws and regulations, including the Fair Labor Standards Act and equivalent state-level regulations
• Highly skilled at reviewing financial business records and payroll data
• Strong conflict resolution skills
• Outstanding communication skills, both written and verbal, including the ability to relay legal concepts, policies, documents in a manner easily understood by non-lawyers
• Ability to analyze compliance issues, and provide practical, business-oriented solutions.
• Excellent interpersonal and problem-solving skills and ability to work collaboratively across various teams and departments and maintain strong relationships at all levels of the organization.
• Exceptional proficiency with Microsoft Office and related business software.
• Ability to work extended hours seated at a computer.
• Frequent use of hands and arms to reach, grasp, and manipulate objects.

Focus on You

We're all about making sure you're taken care of too. Here's what's in it for you:

• Good Work Deserves Good Pay: Competitive Annual Salary | Annual Bonus Opportunities

• Support That Goes Beyond the Clock: Medical, Rx, Dental and Vision Benefits on Day 1| Life Insurance and Disability Coverage | Paid Vacation/Employee Assistance Program

• Grow and Thrive Your Way: Business Resource Groups | Tuition Reimbursement | Professional Development

• Culture of Belonging: Support that starts on day one | Onboarding, training, and development to help you thrive | Recognition programs and employee events that bring us together

• Invest in Your Future: 401k Plan with Company Matching Contributions at 90 days | Employee Stock Purchase Program

• More Perks, Just Because: 35% Discount on Cracker Barrel Food and Retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more!

A Little About Us

Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more - somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots -- always serving up more than a meal.

Cracker Barrel is an equal opportunity employer.

Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.