Senior Compliance Coordinator

The Chimes, Inc. in; Baltimore (MD); On-site; USD 58,000 - 70,000; Full time

Job summary

Chimes is seeking a Senior Compliance Coordinator in Baltimore, MD to lead and support Compliance Coordinators while staying hands-on with investigations, program audits, regulatory compliance, training, and reporting.

You will supervise staff, review work quality, monitor site visits, and manage payroll-related tasks within UKG/UltiPro. The role requires strong attention to detail, organization, and effective communication with diverse stakeholders.

Qualifications

• Associate degree or equivalent experience in psychology, social work, or related field.
• Two years of experience working with individuals with intellectual disabilities in group settings.
• Vehicle and acceptable driving record per policy.
• Strong organizational skills and attention to detail.
• Ability to follow detailed instructions and manage multiple priorities.
• Ability to communicate professionally with employees, leadership, state agencies, and other stakeholders.
• Comfort with reviewing documentation, conducting audits, and handling investigations.

Responsibilities

• Supervise and support Compliance Coordinators within affiliates, including weekly documented supervision.
• Review and audit staff work to ensure quality, accuracy, and completion of required responsibilities.
• Monitor required site visits, goals, and other compliance activities.
• Oversee supervision-related payroll/time-off tasks in UKG/UltiPro.
• Manage tracking for investigations and site visits, ensuring deadlines and extensions.
• Conduct approximately five program/site audits per month with reports and follow-up.

Skills

Attention to detail

Organizational skills

Communication skills

Time management

Education

Associate degree in psychology, social work, or related field

Tools

UKG/UltiPro

Microsoft Word

Excel

PowerPoint

Tableau

NAVEX

Job description

Location: Baltimore, MD
Salary: $64,000
Schedule: Monday-Friday, 8:00 AM-4:00 PM

Ready to take the next step in your compliance career?

Chimes is seeking a Senior Compliance Coordinator who brings strong attention to detail, sound judgment, and the ability to balance compliance responsibilities with team oversight.

In this role, you'll lead and support Compliance Coordinators while remaining hands-on with investigations, program audits, regulatory compliance, training, and reporting. If you enjoy digging into details, identifying areas for improvement, and helping teams maintain high standards, this may be the opportunity for you.

WHAT YOU'LL DO

• Supervise and support Compliance Coordinators within assigned affiliates, including weekly documented supervision.
• Review and audit staff work to ensure quality, accuracy, and completion of required responsibilities.
• Monitor required site visits, goals, and other compliance activities.
• Complete supervisory activities in UKG/UltiPro , including payroll and time-off responsibilities.
• Oversee tracking for investigations and site visits, ensuring deadlines are met, and extensions are requested when necessary.
• Conduct approximately five program/site audits per month , prepare comprehensive reports, and follow up to ensure regulatory compliance.
• Conduct complex investigations as assigned by the Compliance Manager and communicate corrective actions for tracking and follow-up.
• Communicate with state agencies regarding investigations, site visits, and other compliance matters.
• Keep the Compliance Manager informed of emerging or significant information in real time.
• Provide and attend scheduled staff training and serve as backup for New Employee Orientation when needed.
• Monitor compliance with required services for individuals served, including psychological, nursing, and clinical services.
• Assist the Compliance Manager with reports, communications, presentations, and other projects using Microsoft Word, Excel, PowerPoint, Tableau, and NAVEX .
• Work collaboratively with staff, supervisors, administrators, individuals served, community professionals, customers, vendors, and the public.
• Participate in meetings, special projects, and other compliance and administrative responsibilities as assigned.

WHAT YOU'LL NEED

• Education: Associate degree in psychology, social work, or a related field. Relevant experience may be substituted for education.
• Experience: At least two years of experience working with individuals with intellectual disabilities in a group setting .
• A vehicle and an acceptable driving record, as determined by Chimes' insurance carrier requirements and agency policy.
• Strong organizational skills and attention to detail.
• Ability to follow detailed instructions and manage multiple priorities and deadlines.
• Ability to communicate professionally with employees, leadership, state agencies, and other stakeholders.
• Comfort with reviewing documentation, conducting audits, and handling investigations.
• Ability to recognize when assistance or escalation to management is needed.

WHY CHIMES?

Join Chimes - and go further to help others go far!

Chimes is a not-for-profit organization that helps people with intellectual and behavioral challenges reach their full potential. Our educational, employment, vocational, residential, habilitative, and behavioral health services allow us to take a comprehensive approach to improving the lives of the people we serve. We have great benefits and people!

If you're ready to bring your experience, attention to detail, and commitment to quality to a role where your work can make a meaningful impact,

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.