Senior Complex Operations Associate / Complex Operations Associate

Royal Bank of Canada>; Denver (CO); On-site; USD 40,000 - 65,000; Full time

Job summary

A leading financial services provider is seeking a Senior Complex Operations Associate in Denver. You will manage complex operations tasks including processing client orders and resolving operational issues. This role requires strong organizational skills, industry experience, and offers a competitive salary with opportunities for development and training.

Benefits

Comprehensive Total Rewards Program

Flexible work / life balance options

Opportunities for career development

Qualifications

• Series 7 and Series 66 (or 63 / 65) or ability to obtain upon hire.
• 3+ years of industry experience.
• Detail orientated with good math and organizational skills.

Responsibilities

• Facilitate correction of trade-related errors.
• Record checks and ensure proper account crediting.
• Perform general office responsibilities.

Skills

Customer Service

Data Entry

Teamwork

Time Management

Problem Solving

Job description

As a Senior Complex Operations Associate, you will be responsible for the execution of all complex operations activities including, but not limited to, the entering of client orders, the acceptance and disbursement of clients’ funds and securities and any other tasks that pertain to the effective functioning of the complex’ cage operations, as well as the complex as a whole. You will also be responsible for independently researching and resolving complex operational problems or issues.

At RBC Wealth Management, your career progression matters to us. We offer training, development and learning resources so you continue to grow your career in a way that matters to you.

What will you do?

• Facilitate the timely correction of all trade-related errors and cancel / rebills in accordance with complex main office, firm and regulatory policies and procedures. Ensure that appropriate management approval is obtained and that all appropriate documentation is kept on file.
• Accurately record all checks received from clients and ensure that they are credited to the proper accounts. Transmit all checks received for deposit to Minneapolis on a daily basis. Promptly and accurately notify the respective FA and / or Associate of all checks received from their clients.
• Accurately record all securities and / or coupons received from clients and ensure that they are credited to the proper accounts. Transmit all required information and documentation as it relates to the deposited securities (e.g., signatures, cusip numbers, legal documents, etc.) to Minneapolis on a daily basis.
• Perform general office responsibilities including opening & distributing mail, stamping outgoing mail, sending and receiving faxes, and maintaining correspondence & all operations related files as required by complex main office and firm policies and procedures.
• Enter all syndicate tickets by firm deadline. Ensure that they are filled out completely and have the required documentation on file. Obtain the appropriate management approval.

What do you need to succeed?

Must-have

• Series 7 and Series 66 (or 63 / 65), or ability to obtain upon hire
• 3+ years of industry experience
• Detail orientated, good math and organizational skills
• Able to manage multiple demands and competing priorities

Nice-to-have

• Ability to work independently in a fast-paced and deadline-oriented environment
• Strong verbal and written communication and organization skills

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Flexible work / life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities
• Access to a variety of job opportunities across business

The good-faith expected salary range for the Senior Complex Operations Associate is $40,000 - $65,000 and the Complex Operations Associate is $35,000 - $55,000, depending on factors including but not limited to the candidate’s experience, skills, registration status; market conditions; and business needs. This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan. RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that :

• Drives RBC’s high performance culture
• Enables collective achievement of our strategic goals
• Generates sustainable shareholder returns and above market shareholder value

Job Skills

Customer Service, Data Entry, Data Gathering Analysis, Desktop Tools, Group Problem Solving, Interpersonal Relationships, Knowledge Organization, Teamwork, Time Management, Word Processing Software

Additional Job Details

Address :

City : Denver

Country :

United States of America

Work hours / week : Employment Type :

Full time

Platform : WEALTH MANAGEMENT

Job Type : Regular

Posted Date : 2025-04-30

Application Deadline :

Note : Applications will be accepted until 11 : 59 PM on the day prior to the application deadline date above

I nclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Operation Associate • Denver, United States of America