Senior Complex Claims Specialist – Professional Liability

Hiscox; Chicago (IL); Hybrid; USD 125,000 - 155,000; Full time

Benefits offered by this job

Competitive salary

401(k) with company matching

Comprehensive health insurance

Paid time off

Parental leave

Sabbatical after 5 years

Adoption assistance

Job summary

Hiscox invites you to join its US Claims team in a Complex Claims Specialist-Miscellaneous Professional Liability role based in Chicago or nearby offices, with hybrid work requiring in-office attendance at least two days a week. You will handle mid to high-severity claims from inception to resolution, including litigation, coverage letters, and coordination with outside counsel and underwriters.

Ideal candidates have 6+ years in professional liability claims, a JD or BA/BS, strong negotiation

Qualifications

• 6+ years of Professional Liability and/ or Specialty/Financial lines claims handling experience.
• A JD from an ABA accredited law school may be considered as a supplement to claims handling experience
• Proven ability to positively affect complex claims outcomes through investigation, negotiation and effectively leading litigation
• Ability to work in a fast-paced and changing environment
• Advanced knowledge of coverage within the team’s specialty or focus
• Advanced knowledge of litigation process and negotiation skills
• Experience in mentoring and training other claims examiners
• Excellent verbal and written communication skills
• Advanced analytical skills
• Adjuster licensing is required within 90 days of employment

Responsibilities

• Adjusts and resolves complex mid to severity claims that include all phases of litigation
• Drafts complex coverage letters, including reservation of rights and denial letters with minimal supervision
• Reviews and provides analysis of claim documentation and legal filings
• Drives litigation best practices to lead defense strategy on litigated files
• Mentors team members
• Uses superior knowledge and experience to affect positive claim outcome via investigation, negotiation and utilization of alternative dispute resolutions
• Identifies emerging exposures and claims trends
• Identifies suspected fraudulent claims and tracks with special investigations unit
• Accurately documents claim files with all relevant claim documentation, correspondence and notes in compliance with company policies and applicable regulatory authorities

Skills

Verbal communication

Written communication

Analytical skills

Mentoring

Negotiation

Investigation

Education

Bachelor's degree (BA/BS) or JD

JD preferred

Job description

Hiscox invites you to join its US Claims team in a Complex Claims Specialist-Miscellaneous Professional Liability role based in Chicago or nearby offices, with hybrid work requiring in-office attendance at least two days a week. You will handle mid to high-severity claims from inception to resolution, including litigation, coverage letters, and coordination with outside counsel and underwriters.

Ideal candidates have 6+ years in professional liability claims, a JD or BA/BS, strong negotiation