Senior Community Outreach & Engagement Manager

City of Baltimore; Baltimore (MD); On-site; USD 66,000 - 110,000; Full time

Job summary

City of Baltimore seeking an experienced Community Outreach Manager within the Office of the Council President. You will lead a team of canvassers and volunteers, build relationships with residents, and advance equity through outcomes-focused outreach.

Responsibilities include recruiting and training staff, developing strategic outreach plans, and collaborating with city departments and community partners to increase civic participation and awareness of programs across neighborhoods.

Qualifications

• Associate degree required; seven years of analytical or outreach experience preferred.
• Experience in community organizing, civic engagement, or field campaigns.
• Ability to translate complex policy issues for diverse communities.

Responsibilities

• Lead resident engagement and mobilization around legislative initiatives.
• Recruit, train, supervise, and coach outreach staff and volunteers.
• Develop strategic outreach plans and measure engagement results.
• Collaborate with community partners to strengthen civic participation.
• Ensure outreach is equitable, data-informed, and mission-aligned.
• Report on metrics and adapt strategies for city programs.

Skills

Community outreach

Volunteer management

Staff leadership

Public engagement

Education

Associate's degree

Job description

City of Baltimore seeking an experienced Community Outreach Manager within the Office of the Council President. You will lead a team of canvassers and volunteers, build relationships with residents, and advance equity through outcomes-focused outreach.

Responsibilities include recruiting and training staff, developing strategic outreach plans, and collaborating with city departments and community partners to increase civic participation and awareness of programs across neighborhoods.