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Senior Community Manager - Sales/Insider Program

Intelliswift - An LTTS Company

United States

Remote

Full time

2 days ago
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Job summary

A leading company is seeking a Senior Community Manager to enhance their Field Readiness & Enablement organization. The role focuses on driving community engagement through learning initiatives, video content strategy, and strategic stakeholder collaboration. The ideal candidate will have strong project management skills and experience in content creation, particularly video, within a cross-functional environment.

Qualifications

  • 5-7 years of experience.
  • Proven experience in creating training or promotional materials.
  • Accomplished project manager able to drive projects.

Responsibilities

  • Coordinate development of learning initiatives for community engagement.
  • Direct the production of high-quality video content.
  • Engage with strategic stakeholders to create educational content.

Skills

Project Management
Content Creation
Adult Learning Principles
Video Production
Cross-Functional Team Management

Tools

Articulate
Adobe Express

Job description

Senior Community Manager - Sales/Insider Program
Senior Community Manager - Sales/Insider Program

2 weeks ago Be among the first 25 applicants

Intelliswift - An LTTS Company provided pay range

This range is provided by Intelliswift - An LTTS Company. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$81.10/hr - $81.10/hr

Job Title: Community Engagement Program Manager, Product Enablement

Location: McLean, VA 22102 (Fully Remote role - EST or CST time zone preferred)

Duration: 6 months

Contract Type: W2 only

Pay Rate: $81.10/Hour

Role Description:

  • As the Community Engagement Program Manager in our Field Readiness & Enablement organization, you play a pivotal role in building and actively engaging our Field organization through our digital community program called Insiders.
  • Your primary focus is on coordinating the development of learning initiatives and fostering a culture of peer-to-peer knowledge sharing and actively engaging with client’s new product innovations.
  • You will collaborate closely with strategic partners to align with initiatives across Technical Pre-Sales and Sales channels in both Digital Experience and Digital Media business units.

Key Responsibilities:

  • Your responsibilities extend beyond coordination; you will also be instrumental in shaping the overall strategy for community engagement. This includes identifying key topics that resonate with our community, leveraging analytics to measure the effectiveness of initiatives, and continuously iterating on our approach to ensure maximum engagement and value delivery.
  • Video Content Strategy: Direct the production of high-quality video content that addresses specific technical topics and provides clear, actionable walkthroughs for implementing use cases or integrations.
  • Content Distribution and Reach: Strategize the distribution of content across platforms like Experience League, FRE University, and potential third-party platforms to maximize impact and reach.
  • Strategic Stakeholder Engagement: Collaborate closely with Product Management (PM) and Product Marketing Management (PMM) teams to create content that is educational and promotional.

Qualifications:

  • 5-7 years of experience
  • Accomplished project manager who is able to drive projects from concept to delivery, utilizing lessons learned to improve future projects.
  • Proven experience in creating training or promotional materials with understanding of adult learning principles.
  • Proficient in using content creation tools including Articulate, Adobe Express and emerging AI content creation platforms.
  • Experience in video production and content creation.
  • Demonstrated ability to manage cross-functional projects and teams.
Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Contract
Job function
  • Job function
    Project Management
  • Industries
    Software Development and Technology, Information and Media

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