Senior Community Manager

Morgan & Morgan, P.A.; New York (NY); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

401(k) Plan

Paid Time Off

Paid Holidays

Job summary

Morgan & Morgan, P.A. is seeking a Senior Community Manager to shape how millions experience our brand across social media. You will own the relationship with our audience, identify opportunities, engage with the community, and craft compelling copy to drive conversations.

Join a bold, consumer-rights focused firm with a dynamic social voice and multi-platform presence, including Instagram, TikTok, Facebook, X, YouTube, Reddit, and LinkedIn.

Qualifications

• 2–3 years of experience in community management or social media for a brand or agency.
• Deep understanding of TikTok, Instagram, X, Reddit, YouTube, and the evolving social media landscape.
• Exceptional writing skills with the ability to adapt tone across platforms.
• Highly organized with excellent project management skills and strong attention to detail.
• Self-starter who thrives with ownership and proactively identifies opportunities without waiting for direction.
• Creative thinker with strong instincts for internet culture, trends, and viral content.
• Comfortable juggling multiple projects in a fast-paced environment.
• Experience supporting content production or live social coverage is a plus.
• Basic photo, video editing, or design skills are a bonus.

Responsibilities

• Own community management across Morgan & Morgan's social platforms, including Instagram, TikTok, Facebook, X, YouTube, Reddit, LinkedIn, and emerging platforms.
• Actively engage with our audience by responding to comments, joining relevant conversations, and finding authentic ways for the brand to participate in internet culture.
• Monitor social conversations through social listening tools to understand audience sentiment, identify emerging topics, and surface opportunities for the brand.
• Identify trending moments, memes, creators, and cultural conversations that Morgan & Morgan can authentically participate in.
• Pitch creative content ideas inspired by social trends and audience insights.
• Write engaging, platform-native social copy that reflects our brand voice and drives conversation.
• Manage the social content calendar from scheduling through publishing, ensuring content is delivered accurately and on time.
• Support content production by assisting with shoot planning, on-set execution, and creative logistics.
• Occasionally travel to creator collaborations, partnership activations, sporting events, and other brand experiences.
• Track competitor activity and provide regular updates on noteworthy trends, campaigns, and best practices.
• Collaborate closely with our creative, production, influencer, and marketing teams to continuously improve our social presence.

Skills

Social media management

Writing skills

Organization & PM

Creativity & trend spotting

Multiplatform experience

Self-starter

Basic photo/video editing

Tools

Social listening tools

Content calendar management

Photo/Video editing tools

Job description

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

Summary

Morgan & Morgan is America's Largest Injury Law Firm—but our social media is anything but stuffy. Our brand is bold, funny, culturally relevant, and unafraid to take creative risks. We believe the best brands on social media don't just post content—they participate in the conversation.

We're looking for a Senior Community Manager to help shape how millions of people experience Morgan & Morgan across social media. You'll be responsible for managing the relationship between our brand and our audience—identifying opportunities to join conversations, engaging with our community, writing compelling social copy, and ensuring our content reaches the right people at the right time.

If you know what everyone's talking about before it hits mainstream news, constantly send memes to your group chats, can spot a trend before it peaks, and genuinely love social media as a craft, we'd love to meet you.

Salary:

$70,000 - $80,000 DOE + Benefits

Responsibilities

• Own community management across Morgan & Morgan's social platforms, including Instagram, TikTok, Facebook, X, YouTube, Reddit, LinkedIn, and emerging platforms.
• Actively engage with our audience by responding to comments, joining relevant conversations, and finding authentic ways for the brand to participate in internet culture.
• Monitor social conversations through social listening tools to understand audience sentiment, identify emerging topics, and surface opportunities for the brand.
• Identify trending moments, memes, creators, and cultural conversations that Morgan & Morgan can authentically participate in.
• Pitch creative content ideas inspired by social trends and audience insights.
• Write engaging, platform-native social copy that reflects our brand voice and drives conversation.
• Manage the social content calendar from scheduling through publishing, ensuring content is delivered accurately and on time.
• Support content production by assisting with shoot planning, on-set execution, and creative logistics.
• Occasionally travel to creator collaborations, partnership activations, sporting events, and other brand experiences.
• Track competitor activity and provide regular updates on noteworthy trends, campaigns, and best practices.
• Collaborate closely with our creative, production, influencer, and marketing teams to continuously improve our social presence.

Qualification

• 2-3 years of experience in community management or social media for a brand or agency.
• Deep understanding of TikTok, Instagram, X, Reddit, YouTube, and the evolving social media landscape.
• Exceptional writing skills with the ability to adapt tone across platforms.
• Highly organized with excellent project management skills and strong attention to detail.
• Self-starter who thrives with ownership and proactively identifies opportunities without waiting for direction.
• Creative thinker with strong instincts for internet culture, trends, and viral content.
• Comfortable juggling multiple projects in a fast-paced environment.
• Experience supporting content production or live social coverage is a plus.
• Basic photo, video editing, or design skills are a bonus.

Nice to Have

• Knowledge and ability to build own data reports
• Familiar knowledge of social media and digital advertising platforms (Google ads, Facebook, Programmatic, etc.)
• Familiar knowledge of Salesforce
• Exposure to the legal industry or technology usage in law firms

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

Summary

Morgan & Morgan is America's Largest Injury Law Firm—but our social media is anything but stuffy. Our brand is bold, funny, culturally relevant, and unafraid to take creative risks. We believe the best brands on social media don't just post content—they participate in the conversation.

We're looking for a Senior Community Manager to help shape how millions of people experience Morgan & Morgan across social media. You'll be responsible for managing the relationship between our brand and our audience—identifying opportunities to join conversations, engaging with our community, writing compelling social copy, and ensuring our content reaches the right people at the right time.

If you know what everyone's talking about before it hits mainstream news, constantly send memes to your group chats, can spot a trend before it peaks, and genuinely love social media as a craft, we'd love to meet you.

Salary:

$70,000 - $80,000 DOE + Benefits

Responsibilities

• Own community management across Morgan & Morgan's social platforms, including Instagram, TikTok, Facebook, X, YouTube, Reddit, LinkedIn, and emerging platforms.
• Actively engage with our audience by responding to comments, joining relevant conversations, and finding authentic ways for the brand to participate in internet culture.
• Monitor social conversations through social listening tools to understand audience sentiment, identify emerging topics, and surface opportunities for the brand.
• Identify trending moments, memes, creators, and cultural conversations that Morgan & Morgan can authentically participate in.
• Pitch creative content ideas inspired by social trends and audience insights.
• Write engaging, platform-native social copy that reflects our brand voice and drives conversation.
• Manage the social content calendar from scheduling through publishing, ensuring content is delivered accurately and on time.
• Support content production by assisting with shoot planning, on-set execution, and creative logistics.
• Occasionally travel to creator collaborations, partnership activations, sporting events, and other brand experiences.
• Track competitor activity and provide regular updates on noteworthy trends, campaigns, and best practices.
• Collaborate closely with our creative, production, influencer, and marketing teams to continuously improve our social presence.

Qualification

• 2-3 years of experience in community management or social media for a brand or agency.
• Deep understanding of TikTok, Instagram, X, Reddit, YouTube, and the evolving social media landscape.
• Exceptional writing skills with the ability to adapt tone across platforms.
• Highly organized with excellent project management skills and strong attention to detail.
• Self-starter who thrives with ownership and proactively identifies opportunities without waiting for direction.
• Creative thinker with strong instincts for internet culture, trends, and viral content.
• Comfortable juggling multiple projects in a fast-paced environment.
• Experience supporting content production or live social coverage is a plus.
• Basic photo, video editing, or design skills are a bonus.

Nice to Have

• Knowledge and ability to build own data reports
• Familiar knowledge of social media and digital advertising platforms (Google ads, Facebook, Programmatic, etc.)
• Familiar knowledge of Salesforce
• Exposure to the legal industry or technology usage in law firms

The Right Person For This Role Is...

• Obsessed with social media and internet culture.
• Always the first to discover new creators, trends, or memes.
• Naturally proactive and constantly bringing new ideas to the table.
• Organized enough to keep content moving while reacting quickly to opportunities.
• Excited to build a brand that people genuinely enjoy interacting with.
• Someone who believes the comment section can be just as important as the post itself.

Salary Range: $70,000 USD - $80,000 USD

Benefits

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.

Equal Opportunity Statement

Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

Privacy Policy

Here is a link to Morgan & Morgan's privacy policy.