Senior Community Disaster Program Manager

Global Roles; Santa Ana (CA); On-site; USD 85,000 - 120,000; Full time

Job summary

Global Roles is seeking a Senior Community Disaster Program Manager to lead a diverse team of employees and volunteers, delivering disaster relief and preparedness services within the assigned region.

You will build volunteer engagement, oversee disaster cycle services programming, and coordinate response operations, ensuring culturally and linguistically representative staffing and strong collaboration with internal partners.

Qualifications

• Bachelor's degree or equivalent plus related experience.
• Minimum 5 years of related experience.
• 3 years of supervisory or management experience.
• Strong interpersonal, verbal, and written communication skills.
• Demonstrated analytical and decision-making skills for program trends and improvements.

Responsibilities

• Lead and manage volunteer teams delivering disaster cycle services.
• Oversee regional disaster relief operations and program delivery.
• Develop Disaster Leadership Volunteers and partner networks.
• Build culturally and linguistically representative volunteer workforce.
• Coordinate with internal partners in matrix management.
• Act as regional disaster subject matter expert to maximize Red Cross presence and community engagement.
• Initiate, scale, coordinate and manage disaster relief operations in the region.

Skills

Programme Management

Disaster Relief Services

Disaster Preparedness

Volunteer Engagement

Disaster Risk Management and Response

Team Leadership

Supervision Experience

Stakeholder Collaboration

Partnership Management

Program Analysis

Decision Making

Process Improvement

MS Word

MS Excel

MS PowerPoint

Microsoft Outlook

Marketing

Facilitation

Problem Solving

Education

Bachelor's degree or equivalent

Tools

MS Word

MS Excel

MS PowerPoint

Microsoft Outlook

Job description

As a Senior Community Disaster Program Manager, you will lead and support teams of employees and volunteers to deliver disaster relief and preparedness services. You will build and sustain volunteer engagement, oversee disaster cycle services programming, and coordinate disaster response operations within the assigned geographic area or region.

Responsibilities

• Lead and manage a diverse volunteer team responsible for the implementation of volunteer-led disaster cycle services programming throughout the assigned geographic area, or functional activities throughout the region.
• Oversee the successful implementation of disaster cycle services activities within assigned geographic area, or specific functional activities within the region.
• Champion and drive the development of Disaster Leadership Volunteers, including volunteer partners, to meet specific responsibilities as part of their work in disaster readiness, preparedness, response, and recovery.
• Develop and support disaster volunteers who are the primary workforce, and representative of the communities they serve, both culturally and linguistically.
• Lead and empower a diverse team of volunteers and employees.
• Supervise the team’s efforts to prepare and mobilize communities and engage partners with specific functional expertise and assets to prepare for, respond to, and recover from disasters and emergencies in assigned geographic area.
• Build relationships and collaborate in the matrix management environment with internal partners, including employees and volunteers.
• Act as a regional Red Cross disaster subject matter expert to maximize Red Cross presence and community engagement and mobilization.
• Initiate, scale, coordinate and manage disaster relief operations in the region, or functional activities in alignment with the Disaster Cycle Services Concept of Operations.

Requirements

• Bachelor's degree required, or equivalent combination of education and related experience required.
• Minimum 5 years of related experience.
• 3 years of supervisory or management experience.
• Excellent interpersonal, verbal, and written communication skills.
• Demonstrated analytical and decision-making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements.
• Proven record of accomplishment of collaboration with diverse groups and individuals representative of all the demographics of this community, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management.
• Intermediate level proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
• Ability to work outside of regular duty hours including nights and weekends.
• Must have Valid Driver’s License.

Skills

• Programme Management
• Disaster Relief Services
• Disaster Preparedness
• Volunteer Engagement
• Disaster Risk Management and Response Coordination
• Team Leadership
• Supervision Experience
• Stakeholder Collaboration
• Partnership Management
• Program Analysis
• Decision Making
• Process Improvement
• MS Word
• MS Excel
• MS PowerPoint
• Microsoft Outlook
• Marketing
• Facilitation
• Problem Solving

Languages

English