Senior Community Disaster Program Manager

Global Roles; Houston (TX); Hybrid; USD 85,000 - 120,000; Full time

Job summary

Global Roles is seeking a Senior Community Disaster Program Manager to lead and support teams delivering disaster relief services. You will energize the workforce, engage communities, and manage disaster response operations within the Houston region.

Responsibilities include leading volunteer teams, overseeing program implementation, developing Disaster Leadership Volunteers, and collaborating with internal partners to prepare for, respond to, and recover from disasters and emergencies.

Qualifications

• Bachelor's degree required, or equivalent combination of education and related experience required.
• Minimum 5 years of related experience.
• 3 years of supervisory or management experience.
• Must have a valid driver’s license & a clean MVR.
• Excellent interpersonal, verbal, and written communication skills.
• Demonstrated analytical and decision-making skills to interpret program trends and improve services.
• Proven record of collaboration with diverse groups representing the community.

Responsibilities

• Lead and manage a diverse volunteer team for disaster services in the assigned area.
• Oversee implementation of disaster cycle services activities across the region.
• Develop Disaster Leadership Volunteers and partner with volunteer organizations.
• Support disaster volunteers who reflect the communities served.
• Lead a team of employees and volunteers to prepare, respond, and recover from disasters.
• Build relationships with internal partners and community stakeholders.
• Act as regional subject matter expert to maximize presence and engagement.
• Initiate and coordinate disaster relief operations aligned with operational concepts.

Skills

Disaster Response

Programme Management

Team Leadership

Data Driven Decision Making

Stakeholder Engagement

Community Outreach

Volunteer Management

MS Word

MS Excel

MS PowerPoint

Microsoft Outlook

Analytical Skills

Interpersonal Communication

Written Communication

Verbal Communication

Facilitation

Problem Solving

Partnership Management

Marketing

Education

Bachelor's degree

Tools

MS Word

MS Excel

MS PowerPoint

Microsoft Outlook

Job description

The Senior Community Disaster Program Manager leads and supports teams of employees and volunteers to deliver disaster relief services. The role involves building and energizing the workforce, engaging communities, and managing disaster response operations within the assigned geographic area.

Responsibilities

• Lead and manage a diverse volunteer team responsible for the implementation of volunteer-led disaster cycle services programming throughout the assigned geographic area, or functional activities throughout the region.
• Oversee the successful implementation of disaster cycle services activities within assigned geographic area, or specific functional activities within the region.
• Champion and drive the development of Disaster Leadership Volunteers, including volunteer partners, to meet specific responsibilities as part of their work in disaster readiness, preparedness, response, and recovery.
• Develop and support disaster volunteers who are the primary workforce, and representative of the communities they serve, both culturally and linguistically.
• Lead and empower a diverse team of volunteers and employees.
• Supervise the team’s efforts to prepare and mobilize communities and engage partners with specific functional expertise and assets to prepare for, respond to, and recover from disasters and emergencies in assigned geographic area.
• Build relationships and collaborate in the matrix management environment with internal partners, including employees and volunteers.
• Act as a regional Red Cross disaster subject matter expert to maximize Red Cross presence and community engagement and mobilization.
• Initiate, scale, coordinate and manage disaster relief operations in the region, or functional activities in alignment with the Disaster Cycle Services Concept of Operations.

Requirements

• Bachelor's degree required, or equivalent combination of education and related experience required.
• Minimum 5 years of related experience.
• 3 years of supervisory or management experience.
• Must have a valid driver’s license & a clean MVR.
• Excellent interpersonal, verbal, and written communication skills.
• Demonstrated analytical and decision-making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements.
• Proven record of accomplishment of collaboration with diverse groups and individual’s representative of all the demographics of this community, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management.
• Intermediate level proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
• Ability to work outside of regular duty hours including nights and weekends.
• Candidate must reside no more than 45 minutes from the Houston chapter office.
• Must have an established network in Harris County (preferred).
• Must be able to establish external relationships (preferred).
• Disaster experiences a must (preferred).
• Social Services experience a plus (preferred).
• Must be a good people manager (preferred).
• Must be able to make decisions based on data (preferred).

Skills

• Disaster Response
• Programme Management
• Team Leadership
• Data Driven Decision Making
• Stakeholder Engagement
• Community Outreach
• Volunteer Management
• MS Word
• MS Excel
• MS PowerPoint
• Microsoft Outlook
• Analytical Skills
• Interpersonal Communication
• Written Communication
• Verbal Communication
• Facilitation
• Problem Solving
• Partnership Management
• Marketing

Languages

English