Senior Communications Technician

Socket.dev; Alexandria (VA); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Health insurance

Retirement plans with company contrib.

Professional development opportunities

Collaborative work environment

Job summary

Chartis Federal seeks a Senior Communications Technician / Shop Manager to oversee daily operations at the Bren Mar facility. Responsibilities include managing TACCOM tasks, service tickets, equipment accountability, and deployment readiness for LMR and P25 systems.

You will lead technicians, coordinate with TACCOM personnel, field users, engineers, vendors, and support staff to ensure timely maintenance, testing, and secure, mission-focused results under government direction.

Qualifications

• Eight+ years of experience operating, maintaining, troubleshooting, programming, testing, installing, or repairing communications systems.
• Strong background in LMR and P25 or comparable public-safety systems.
• Experience leading technicians or managing communications-shop operations.
• Ability to oversee daily O&M activities under government direction.

Responsibilities

• Oversee daily shop operations and maintenance tasks.
• Track, assign, prioritize, and resolve TACCOM tickets.
• Support operation and maintenance of customers' land mobile radio system.
• Perform preventive and corrective maintenance.
• Program, update, test, troubleshoot, repair, install radios and related infrastructure.
• Manage equipment staging, accountability, preparation, shipment, deployment readiness.
• Coordinate with TACCOM personnel, field users, engineers, vendors, and support staff.
• Provide status updates and maintenance documentation; escalate issues.
• Adhere to Government direction, safety practices, and mission requirements.

Skills

Public-safety comms

Team leadership

Radio programming

Maintenance & troubleshooting

Job description

Description

About Chartis Federal

Chartis Federal is a premier systems engineering and integration firm specializing in mission-critical IT and communications solutions for law enforcement, homeland security, and defense. As a trusted prime contractor with over $160 million in task order awards, we operate across 22 states and support essential government missions worldwide.

Position Overview

We are seeking a Senior Communications Technician / Shop Manager to oversee daily operations and maintenance activities at the Bren Mar facility under Government direction. This hands-on leadership position manages shop workflow, service tickets, equipment accountability, maintenance, programming, testing, repair, and deployment readiness for TACCOM systems.

Duties and Responsibilities

• Oversee daily shop operations and maintenance tasks
• Track, assign, prioritize, and resolve TACCOM taskings and service tickets
• Support operation and maintenance of the customers land mobile radio system
• Perform and coordinate preventive and corrective maintenance
• Program, update, test, troubleshoot, repair, install, and configure radios, subscriber equipment, and related infrastructure
• Manage equipment staging, accountability, preparation, shipment, and deployment readiness
• Coordinate with TACCOM personnel, field users, engineers, vendors, and support staff
• Provide status updates, maintenance documentation, and timely issue escalation
• Execute work efficiently in accordance with Government direction, safety practices, and mission requirements

Requirements

• Eight or more years of experience operating, maintaining, troubleshooting, programming, testing, installing, or repairing communications systems, including at least five years supporting LMR, P25, or comparable public-safety communications systems, preferred. Prior experience leading technicians or managing communications-shop operations is strongly preferred.
• Demonstrated experience operating, maintaining, troubleshooting, programming, testing, installing, and repairing LMR, P25, encrypted tactical communications systems, subscriber equipment, and related infrastructure
• Technical knowledge of radio programming and preventive and corrective maintenance
• Experience managing service tickets, equipment accountability, and communications-shop operations
• Experience in a federal law-enforcement or comparable public-safety communications environment
• Ability to oversee daily O&M activities and lead technical personnel in a mission-focused shop
• Must be able to obtain and maintain the DHS/ICE suitability determination required for access to ICE systems and facilities
• U.S. citizenship required because the position involves the operation, management, or maintenance of DHS IT systems

Why Join Chartis Federal?

We offer a competitive compensation and benefits package, including:

• Comprehensive health insurance (medical, dental, vision)
• Retirement plans with company contributions
• Professional development opportunities and career growth support
• A dynamic and collaborative work environment where your contributions are valued

At Chartis Federal, we believe in fostering a culture of excellence, integrity, and innovation while supporting critical national security missions. Join us in shaping the future of government contracting and national security solutions.

Chartis Federal is an Equal Opportunity Employer and employs qualified individuals regardless of race, religion, color, sex, national origin, age, disability, or any other classification proscribed under applicable law. We participate in E-Verify.