Senior Communications Manager

Credence; Washington; On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k, IRA)

Life Insurance (Basic, Voluntary & AD&D)

Paid Time Off (Vacation, Sick & Public Holidays)

Family Leave (Maternity, Paternity)

Short Term & Long Term Disability

Training & Development

Job summary

Credence is seeking a Senior Communications Manager to oversee the development and implementation of communications strategies for the Administration for Children and Families. The role includes managing public-facing content, stakeholder engagement, and digital strategies for Refugee Resettlement programs.

Candidates must reside in the Washington-D.C. area and have at least 7 years of experience in communications, along with a bachelor’s degree. The position offers comprehensive health care and retirement plans.

Qualifications

• Minimum 7 years of relevant experience in public relations, communications, or digital media.
• Minimum 3 years of supervisory or team lead experience.
• Relevant professional certification preferred.

Responsibilities

• Develop and implement cohesive communications and outreach strategies.
• Draft and edit external communications, including press releases and newsletters.
• Create and publish approved content for agency websites.
• Optimize web content for search engines and track performance metrics.

Skills

Public relations

Communications

Digital media

Team leadership

Content strategy

Education

Bachelor’s degree in Communications, Journalism, or relevant subject

Master’s degree preferred

Job description

Position Summary

We are currently seeking prospective candidates for an upcoming opportunity with the Administration for Children and Families (ACF) Office of Refugee Resettlement (ORR). This requirement provides critical mission support across various technical, program management, and administrative functions to assist ORR in its mission to promote the health, well-being, and stability of refugees and unaccompanied children. The Senior Communications Manager oversees public-facing content, stakeholder engagement, and digital content strategy for Refugee Resettlement and Unaccompanied Alien Children (UAC) programs.

Candidates must reside in the Washington-D.C. area full-time but be able to travel intermittently in support of ORR-funded programs across the continental United States.

Responsibilities

• Help develop and implement cohesive communications and outreach strategies informed by agency mission and goals.
• Draft and edit external communications, including press releases, newsletters, blogs, and social media posts.
• Create, edit, and publish approved text, graphics, and video content for agency websites.
• Assist in researching and drafting timely responses to media inquiries.
• Draft and circulate outreach materials for agency beneficiaries, grant recipients, and partners across various sectors.
• Optimize web content for search engines and track site performance metrics using analytic tools.
• Ensure all products meet the standards of the Plain Writing Act of 2010 and are 508 compliant.
• Assist in planning events, including agenda development, speaker coordination, and promotional material design.
• Support ongoing engagement through working groups, remote events, and in-person sessions.
• Assist in the research, formatting, and publication of formal reports for website distribution.

Minimum Qualifications

• Experience: Minimum 7 years of relevant experience in public relations, communications, or digital media.
• Leadership: Minimum 3 years of supervisory or team lead experience.
• Education: Bachelor’s degree in Communications, Journalism, or a relevant subject; Master’s degree preferred.
• Certification: Relevant professional certification preferred.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development