Senior Communications Manager

Canarytechnologies; New York (NY); On-site; USD 125,000 - 145,000; Full time

Benefits offered by this job

Canary Days

Self-Improvement Club

Professional Development Chats

Travel Reimbursement

Personal Travel Reimbursement

Job summary

Canary Technologies is seeking an experienced Senior Communications Manager to own and activate strategic narratives around hospitality, leading external communications and shaping Canary’s public narrative.

You will drive PR from ideation to execution, partner with leadership on thought leadership, manage media relationships, and elevate executive presence across social platforms while aligning with product and marketing initiatives.

Qualifications

• 8+ years of experience in PR & Communications, with a focus on B2B SaaS.
• Hospitality or travel tech experience is a plus.
• Proven success in building and executing executive thought leadership programs.
• Strong track record securing consistent, high-quality media coverage.
• Sharp storytelling instincts and a strong sense for what makes a story land.
• Experience owning communications strategy from narrative through execution.
• Excellent project management and cross-functional collaboration skills.
• Bachelor’s degree in Journalism, Marketing, Business or related field.

Responsibilities

• Own Canary’s External Narrative: Develop and activate compelling narratives on Canary’s leadership, partnerships, customers, etc., ensuring messaging consistency across media, executive communications and social.
• Executive Thought Leadership: Partner with co‑founders and leadership to build and execute high‑impact thought leadership across LinkedIn, PR and bylines, from ideation and interviewing, through ghostwriting.
• Media Relations and Coverage: Build and manage relationships with trade and top‑tier journalists, own inbound media inquiries and consistently secure high‑quality media coverage and placements.
• Storytelling and Pitching: Identify and pitch compelling stories, turning product launches, company momentum and industry trends into media opportunities.
• Newsjacking and Trends: Monitor industry and AI trends to identify timely opportunities and translate them into relevant narratives and commentary.
• Cross‑Functional Collaboration: Partner with Marketing, Product and Customer teams to surface stories, align messaging and bring key initiatives to market.
• PR Content Creation: Write press releases, executive commentary and external communications, and support major initiatives like reports and product launches with integrated PR strategies.
• Social Presence: Elevate Canary’s and executives’ presence on social platforms (e.g., LinkedIn) through consistent, high‑quality, impactful content.
• Awards and Speaking Engagements: Identify and secure strategic awards and speaking opportunities aligned with key narratives.
• Performance Tracking: Measure success through media placements, brand mentions and share of voice, and refine strategy based on performance insights.

Skills

PR & Communications

Media relations

Thought leadership

Storytelling

Strategy ownership

Cross-functional collaboration

Project management

Education

Bachelor's degree in Journalism, Marketing, Business or related field

Job description

About the Role

AI is reshaping hospitality, and Canary is at the center of that shift.

Canary is seeking an experienced Senior Communications Manager to own and activate our strategic narratives around hospitality. You will lead strategic PR and communications end-to-end, shaping Canary’s public narrative, driving trust, increasing visibility, and gaining influence across the hospitality landscape.

You will work closely to turn product innovation, customer momentum and industry trends into clear, compelling stories that drive awareness and position Canary as the leader in AI for hospitality.

Responsibilities

• Own Canary’s External Narrative: Develop and activate compelling narratives on Canary’s leadership, partnerships, customers, etc., ensuring consistency in messaging across media, executive communications and social.
• Executive Thought Leadership: Partner with co‑founders and leadership to build and execute high‑impact thought leadership across LinkedIn, PR and bylines, from ideation and interviewing, through ghostwriting.
• Media Relations and Coverage: Build and manage relationships with trade and top‑tier journalists, own inbound media inquiries and consistently secure high‑quality media coverage and placements.
• Storytelling and Pitching: Identify and pitch compelling stories, turning product launches, company momentum and industry trends into media opportunities.
• Newsjacking and Trends: Monitor industry and AI trends to identify timely opportunities and translate them into relevant narratives and commentary.
• Cross‑Functional Collaboration: Partner with Marketing, Product and Customer teams to surface stories, align messaging and bring key initiatives to market.
• PR Content Creation: Write press releases, executive commentary and external communications, and support major initiatives like reports and product launches with integrated PR strategies.
• Social Presence: Elevate Canary’s and executives’ presence on social platforms (e.g., LinkedIn) through consistent, high‑quality, impactful content.
• Awards and Speaking Engagements: Identify and secure strategic awards and speaking opportunities aligned with key narratives.
• Performance Tracking: Measure success through media placements, brand mentions and share of voice, and refine strategy based on performance insights.

Qualifications

• 8+ years of experience in PR & Communications, with a focus on B2B SaaS
• Hospitality or travel tech experience is a plus
• Proven success building and executing executive thought leadership programs
• Strong track record of securing consistent, high‑quality media coverage
• Sharp storytelling instincts and a strong sense for what makes a story land
• Experience owning communications strategy from narrative through execution
• Excellent project management and cross‑functional collaboration skills
• Bachelor’s degree in Journalism, Marketing, Business or related field

Compensation

Target cash compensation ranges from $125,000 – $145,000, including a fixed annual salary and a performance‑based bonus paid monthly.

This role also includes a stock option grant, subject to board approval.

Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location.

Benefits

• Canary Days: Each month we provide company‑wide days off to ensure there is at least one extended weekend or day off.
• Self‑Improvement Club: We meet each month and share our personal goals. Each individual is provided a budget towards any purchases that help us achieve these goals.
• Professional Development Chats: We provide a budget to help drive cross‑functional professional development conversations across the organization.
• Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so.
• Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.

Canary Technologies is an equal opportunity employer. We recruit, employ, train and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.