Senior Commercial Operations Manager - Remote (m/f/d)

2trde; Deutschland; On-site; USD 90,000 - 120,000; Full time

Job summary

A leading Multi-Channel Marketplace in the United States is seeking a Senior Commercial Operations Manager to lead end-to-end commercial processes across sales, wholesale, auctions, and fulfillment. The ideal candidate will drive operational excellence and cross-functional leadership to maximize revenue. This role offers the opportunity to manage target-based teams, develop effective strategies, and foster a culture of performance and accountability. Experience in sales operations and advanced analytical skills are required.

Qualifications

• 5–8 years of experience in sales operations, commercial operations, or business operations, preferably in fulfillment-heavy businesses.
• Proven leadership experience managing performance-driven sales or operations teams with clear targets.
• Advanced analytical skills; proficient in CRM systems and reporting tools.
• Highly organized, detail-oriented, and capable of managing multiple priorities.

Responsibilities

• Lead commercial operations across sales, wholesale, auctions, and fulfillment services.
• Develop strategies to optimize CRM systems and workflows.
• Oversee pipeline management, forecasting, and performance reporting.
• Drive accountability with clear KPIs and regular performance reviews.
• Manage cross-border payment processes and documentation.
• Identify opportunities to improve operational efficiency.
• Mentor sales and operations staff, fostering a culture focused on outcomes.

Skills

Sales operations

Commercial operations

Leadership

Analytical skills

Problem-solving

Organizational skills

Tools

CRM systems

Job description

Overview

Senior Commercial Operations Manager responsible for leading and optimizing end-to-end commercial processes across wholesale, auction, and fulfillment operations. Manage target-based teams, ensure consistent delivery of results, and maintain strict adherence to process and reporting standards. A hands-on leader who drives accountability and alignment across multiple teams and countries, combining operational excellence, data-driven decision-making, and cross-functional leadership to maximize revenue, streamline workflows, and ensure seamless cross-border business execution.

Warum 2trde?

At 2trde, we revolutionize wholesale and auction operations by combining sales expertise with comprehensive fulfillment services. From cross-border transactions to document handling, payment processing, and logistics, we ensure our clients can focus on growth while we manage the operational complexities. We’re looking for a results-driven leader to elevate our commercial operations and drive performance across our sales and fulfillment ecosystem.

Responsibilities

• Lead commercial operations across sales, wholesale, auctions, and fulfillment services, ensuring that teams meet performance goals and follow established processes.
• Develop and implement strategies to optimize CRM systems, auction platforms, and fulfillment workflows for efficiency and scalability.
• Oversee pipeline management, forecasting, performance reporting, and KPI tracking.
• Coordinate cross-functional teams (Sales, Marketing, Logistics, Finance) to align commercial strategies with operational execution.
• Drive accountability with clear KPIs, regular performance reviews, and a balance between achieving results and maintaining data accuracy.
• Manage cross-border payment processes, documentation, and logistics to ensure smooth international transactions.
• Identify opportunities to improve operational efficiency, reduce friction, and scale business processes.
• Mentor and guide sales and operations staff, fostering a culture focused on measurable outcomes, process consistency, and transparent reporting.

Qualifications

• 5–8 years of experience in sales operations, commercial operations, or business operations, preferably in fulfillment-heavy businesses.
• Proven leadership experience managing performance-driven sales or operations teams with clear targets and measurable KPIs.
• Advanced analytical skills; proficient in CRM systems and reporting tools.
• Practical leader with strong problem-solving skills and the ability to implement efficient processes.
• Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.

Diversity & Inclusion

2trde stands for equal opportunities as an employer. We welcome and value diversity and are committed to creating an inclusive environment for all employees. We’re embracing variety by being open to all groups of people regardless of age, color, national origin, race, religion, sex, sexual orientation, gender identity and/or expression, marital status or any other characteristic protected by law.

So erreichst Du uns

Dan Popescu | CPDO

Johannes Stoffel | CEO

Über uns

2trde (two-trade) wurde 2017 in München gegründet und ist der führende europäische Multi-Channel Marktplatz für die digitale B2B-Vermarktung von Gebrauchtfahrzeugen. Darüber werden Fahrzeugflotten von OEMs, Leasing- oder Mietwagenfirmen an über 70.000 Käufer europaweit vermarktet werden.