Senior Commercial Operations Analyst - Sales Incentive Admin

Aven Hospitality; Dallas (TX); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Very competitive compensation

25 PTO days

8 Hours of Volunteer Time Off (VTO)

Medical, dental and Wellness Program

12 weeks paid parental leave

Flexible working arrangements

Rewards and recognition programs

Job summary

Aven Hospitality, powered by SynXis, seeks a Senior Sales Incentive & Commercial Analytics Administrator to design, administer, and govern Sales Incentive Plans while delivering analytical support across Commercial Operations.

You will partner with Finance, HR, Deal Desk, and other teams to ensure incentives align with bookings, pricing and revenue recognition, and you will build models and dashboards to translate data into actionable insights.

Qualifications

• Strong analytical and modeling skills with advanced Excel.
• Experience administering or supporting variable compensation or incentive programs.
• Ability to work with complex data across multiple systems.
• High attention to detail with auditability.
• Ability to explain complex calculations in business terms.
• Familiarity with sales metrics (bookings, renewals, productivity).

Responsibilities

• Administer sales incentive plans across multiple roles, ensuring accurate calculation, validation, and payout.
• Maintain incentive plan documentation, payout logic, rate tables, accelerators, caps, holds, and governance rules.
• Collaborate with Finance, HR, and Deal Desk to align rules with bookings, renewals, pricing, and revenue recognition.
• Maintain audit-ready documentation of incentive logic and approvals.
• Support monthly controls, data validation, issue resolution, field support, adjustments, and audit trails.
• Support budget, forecast, and accrual processes related to sales incentives.
• Prepare incentive-related reporting for leadership (attainment, payout curves, variance).
• Build and maintain models for incentive design, quota setting, and scenario analysis.
• Analyze historical performance to assess plan effectiveness and earnings distribution.
• Support modeling related to bookings, renewals, productivity and capacity.
• Translate complex models into clear, actionable insights for non-technical stakeholders.
• Provide ad hoc analytical support for planning cycles, forecasts, performance reviews, and executive readouts.
• Contribute to the evolution of commercial tools, dashboards, and processes.
• Support governance forums with data, analysis, and recommendations related to incentives and performance.
• Document assumptions and methodologies to ensure transparency and repeatability.

Skills

Advanced Excel

Analytical modeling

Incentive compensation

Data reconciliation

Cross-functional collaboration

Communication of calculations

Tools

Salesforce.com

Incentive platforms

CRM systems

Job description

Aven Hospitality is an innovative technology provider powered by SynXis®, the leading global hospitality commerce and distribution platform. We empower hoteliers around the world to exceed expectations, solve daily challenges, and stay ahead of the competition.

With our comprehensive portfolio of solutions, hoteliers can manage distribution, retailing, payments, operations, and more. Providing hoteliers the tools to maximize revenue, improve operational efficiency, and deliver personalized guest experiences that drive satisfaction.

Our tools are built to seamlessly integrate with each hotelier’s unique strategy, elevating guest satisfaction and creating meaningful connections.

Commercial Operations Analyst – Sales Incentive Administration & Analytics

Role Overview

The Senior Sales Incentive & Commercial Analytics Administrator plays a critical role in supporting the design, administration, and ongoing governance of Sales Incentive Plans (SIPs), while also providing analytical and modeling support across Commercial Operations. This role blends operational execution with analytical rigor , ensuring incentive outcomes are accurate, explainable, and aligned to business strategy.

Over time, this role may flex beyond SIP administration into broader commercial analytics, planning support, and performance modeling as business needs evolve.

Key Responsibilities

Sales Incentive Plan Administration

• Administer sales incentive plans across multiple roles, ensuring accurate calculation, validation, and timely payout of incentives.
• Maintain incentive plan documentation, payout logic, rate tables, accelerators, caps, holds, and governance rules.
• Partner with Finance, HR, and Deal Desk to ensure incentive rules align with bookings, renewals, pricing, and revenue recognition policies.
• Maintain audit-ready documentation of incentive logic, assumptions, adjustments, and approvals.
• Support monthly corporate controls and plan governance, including data validation, issue resolution and field support, exception handling, adjustments, and audit trails.
• Support budget, forecast, and accrual processes related to sales incentives.
• Prepare incentive-related reporting for leadership, including but not limited to attainment, payout curves, and variance analysis.

Modeling & Analytics

• Build and maintain models to support incentive plan design, quota setting, and scenario analysis.
• Analyze historical performance to assess plan effectiveness, earnings distribution, variability and alignment to company goals.
• Support modeling related to bookings, renewals, productivity, and capacity as needed by Commercial Operations.
• Translate complex models into clear insights and narratives for non-technical stakeholders.

Commercial Operations Support

• Provide ad hoc analytical support for planning cycles, forecasts, performance reviews, and executive readouts.
• Contribute to the evolution of Commercial Ops tooling, dashboards, and processes.
• Support governance forums by preparing data, analysis, and recommendations related to incentives and commercial performance.
• Document assumptions, methodologies, and decision logic to ensure transparency and repeatability.

Skills & Qualifications

Required

• Strong analytical and modeling skills, including advanced Excel.
• Experience administering or supporting variable compensation, incentives, or performance-based programs.
• Ability to work with complex datasets and reconcile data across multiple systems (e.g., CRM, finance, incentive platforms).
• Strong attention to detail with a bias toward accuracy and auditability.
• Ability to explain complex calculations and trade-offs in clear, business-friendly language.
• Familiarity with sales performance metrics (bookings, renewals, GRR, productivity, pipeline).

Preferred

• Experience in B2B SaaS, technology, or subscription-based business models.
• Exposure to Salesforce.com and incentive compensation tools.
• Experience supporting planning cycles, quota setting, or commercial forecasting.

Outstanding Benefits

• Very competitive compensation
• Generous Paid Time Off (25 PTO days)
• 8 Hours of Volunteer Time Off (VTO)
• We offer a comprehensive medical, dental and Wellness Program
• 12 weeks paid parental leave
• An infrastructure that allows flexible working arrangements
• Formal and informal reward, recognition and acknowledgement programs
• Lots of fun and engaging employee development events

Reasonable Accommodation

Aven Hospitality is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Aven Hospitality position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Aven Hospitality at Contact Us

Determinationson requests for reasonable accommodation will be made on a case-by-case basis.

Affirmative Action

Aven Hospitality is an equal employment opportunity/affirmative action employer and is committed to providing employment opportunities to minorities, females, veterans and disabled individuals. EEO IS THE LAW