Senior Commercial Loan Administrator

Banco Santander S.A.; Boston (MA); On-site; USD 68,000 - 118,000; Full time

Job summary

Santander in Boston is seeking a Senior Commercial Loan Administrator to manage loan transactions, reconciliations, and client data flow within the middle office. You will coordinate with internal teams and external clients to ensure accurate processing and timely reporting.

The role requires strong relationship management, analytical skills, and excellent written and verbal communication to support complex inquiries and ensure compliance across daily activities.

Qualifications

• Bachelor’s degree or equivalent demonstrated through work experience, training, or education.
• 5+ years in account relationship management with strong communication skills.
• Proven ability to analyze financial documents and complex transactions.
• Experience interfacing with internal/external stakeholders and clients.

Responsibilities

• Process, monitor, research and analyze loan transactions and inquiries.
• Coordinate with internal stakeholders and clients to gather data for reporting.
• Perform custodian bank reconciliations, NAV calculations, and monthly close tasks.
• Support cash projections, cash management, and client statement workflows.
• Provide guidance to less experienced team members and escalate complex items as needed.
• Interact with clients to resolve inquiries and deliver data-driven recommendations.

Skills

Account relationship management

Organization & time management

Communication skills

Interpersonal & negotiation

Analytical skills

Data analysis

Education

Bachelor’s Degree in related field

Job description

Senior Commercial Loan Administrator

Country: United States of America

It Starts Here:

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

If you are interested in exploring the possibilities We Want to Talk to You!

The Difference You Make:

The Middle Office Operations - IC5 is responsible for processing, monitoring, researching and analyzing transactions and resolving complex inquiries. They coordinate with multiple internal stakeholders and external clients to gather and disseminate data-related information about transactions. Responsible for custodian bank reconciliations analysis (cash, asset and market value), break assignment and resolution of reconciliation breaks, daily portfolio valuation processes, account level pricing, net asset valuation calculations (NAV), monthly accounting close processes, cash projection reports, cash management support, monthly end-client statement workflow and validation and ad hoc reporting.

• Focuses on gaining experiences and developing Middle Office skills and expertise.
• Escalates the most complex transactions to senior team members.
• Provides guidance to less experienced team members.
• Collaborates with a group of internal and external stakeholders to deliver recommendations to complex inquiries.
• Regularly interacts with clients in providing consultation and resolving complex inquiries and transactions.
• Provides subject matter expertise and guidance to Middle Office staff as needed.

What You Bring:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• Bachelor’s Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Required

Qualifications:

• 5+ Years Account relationship management experience. - Required.
• Excellent organization, planning and time management skills and the ability to multitask.
• Excellent oral and written communication skills – the ability to convey a broad array of information succinctly and accurately.
• Excellent interpersonal and negotiation skills.
• Ability to interface with all levels of management.
• Flexibility and the ability to adapt to change in a dynamic environment.
• Excellent analytical skills and investment and business acumen.
• High level attention to detail.
• Contributes positively to the team even under pressure of when performing routine tasks.
• Experience in a data analysis or business operations role preferred but not required.
• Experience identifying financial documents (audits, YTD financials, credit agreements, etc.).
• Ability to work with internal and external customers.

Certifications:

• No Certifications listed for this job.

It Would Be Nice For You To Have:

• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

Work Authorization & Sponsorship:

Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.

What Else You Need To Know:

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Base Pay Range:

Minimum:

$67,500.00 USD

Maximum:

$117,500.00 USD

We Value Your Impact:

Your contribution matters and it’s recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future.

Risk Culture:

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement:

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions:

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.