Senior Commercial Lines Account Manager

Sovereign Insurance Group; Tredyffrin Township (Chester County); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Health insurance

401K

PTO & holidays

Hybrid work (Berwyn, PA)

Remote work (DE, FL, LA, NJ, PA, SC,TX

Job summary

Sovereign Insurance Group in Berwyn, PA, is seeking a Senior Account Manager to service large commercial lines clients, manage renewals, and coordinate with carriers to ensure accurate coverages and strong client relationships.

The role emphasizes teamwork, attention to detail, and the ability to handle multiple priorities in a fast-paced environment. A P&C license, a business degree, and 4 years in commercial lines are preferred.

Qualifications

• Valid resident Property & Casualty license required.
• Bachelor's degree or equivalent insurance experience.
• 4 years’ experience in commercial lines account management.
• Proficiency with AMS360 and ImageRight.
• Strong communication and organizational skills.

Responsibilities

• Manage and retain a large, complex book of commercial clients.
• Process renewals, new policies, and policy changes accurately.
• Review policies for coverage and resolve discrepancies with carriers.
• Answer coverage questions and resolve problems with clients and underwriters.
• Coordinate renewals submissions and gather market information for quoting.
• Share market updates with leadership and the service team.
• Identify process improvements to enhance the service function.
• Submit applications to carriers and track quotations and policies.
• Perform other duties as assigned.

Skills

Microsoft Office

AMS360

ImageRight

Communication skills

Multitasking

Team player

Education

Bachelor's degree in business or related field / equivalent insurance experience

Tools

AMS360

ImageRight

Job description

Job Overview and Requirements

As a Senior Account Manager, you are responsible for the day-to-day servicing of large and complex commercial lines clients, maintenance of exceptional customer relations, and act as a generalist within our industries. You are a diligent team player who demonstrates a deep understanding of the issues and market trends related to our industries. You proactively identify areas of improvement and offer potential solutions to streamline the effectiveness of our service department.

Responsibilities

• Manage and retain existing book of business made of large and complex clients.
• Review and process bill renewals, new policies, and policy changes.
• Thoroughly review all commercial insurance policies for their accuracy, research coverage discrepancies until resolved, and communicate changes to insurance company.
• Handle coverage questions, research, and resolve problems.
• Interact with carriers and internal/external customers to ensure delivery of exceptional customer service and adherence to policies and procedures.
• Manage the process of renewal submissions for marketing including application(s), necessary exhibit(s), narrative(s), collection of loss runs and answers to underwriting questions.
• Acquire and disseminate new or reminder market information to leadership or the Service team.
• Identify areas of improvement and offer potential solutions to streamline effectiveness of the Service team.
• Submit applications to eligible and appropriate carriers and follow up to ensure timely receipt of quotations and policies.
• Perform other duties as may be required or assigned.

Required Skills/Abilities

• A valid resident Property & Casualty insurance license is required
• Proficiency in the use of Microsoft Office Suite
• Knowledge of, or the ability to learn, AMS360 and ImageRight.
• Knowledge of insurance coverages and an ability to communicate this clearly to clients and underwriters.
• Knowledge of insurance regulations, industry standards, and compliance best practices.
• Understanding of commercial insurance underwriting, coverage & rate analysis.
• Ability to multitask and juggle several responsibilities simultaneously while meeting deadlines.
• Strong written and verbal communication skills
• Excellent organizational skills and attention to detail
• Ability to work in a team environment, with a positive attitude, and willingness to help others.
• Able to work under pressure and time constraints in a fast-paced environment

Education and Experience

• Bachelor's degree in a business-related program or equivalent experience in the insurance industry
• 4 years’ experience in full-cycle commercial lines property & casualty Account Management preferred

Benefits

• Salary: $80,000-$110,000 per year
• Health insurance, vision, dental, life insurance, and short-term disability insurance. This includes an employer-sponsored HSA, paid coverage for employees, and cost-sharing for families.
• 401K with employer matching.
• PTO and paid holidays to support work-life balance. PTO is based on experience and expected to increase overtime.
• A casual office environment with a dedicated and professional team
• Hybrid opportunities inBerwyn, PA.
• Remote opportunities in DE, FL, LA, NJ, PA, SC, TX

About Sovereign Insurance Group

Since 1959, Sovereign Insurance Group has been a leader in the nonprofit, commercial property and casualty marketplace. A growing company that has expanded from one location in southeastern PA to a multi-state organization, we are poised to continue our expansion.

We believe in approaching our clients, our insurance companies, and our employees with humility and always considering the other party's interests above our own. This philosophy guides us in taking our talents, our time, and industry know-how to provide the best overall results we can for our clients.