Senior Commercial HVAC Technician - Diagnostics & Repairs

Comfort Flow Heating, Co.; Roseburg (OR); Hybrid; USD 60,000 - 85,000; Full time

Job summary

Comfort Flow Heating, Co. is seeking a skilled Commercial Service Technician to diagnose, maintain, and repair commercial HVAC systems in the Roseburg area. You will travel to job sites, perform precise diagnostics, ensure safety, and deliver outstanding customer service while keeping accurate paperwork and documentation.

Ideal candidates have 5+ years of HVAC experience, and hold EPA certification and a valid driver license. Team-oriented, safety-conscious professionals are encouraged to apply.

Qualifications

• Minimum High School diploma, GED or equivalent.
• 5+ years' experience troubleshooting, maintaining and repairing diverse HVAC issues.
• Strong diagnostic and troubleshooting skills in HVAC systems.
• Is comfortable working on commercial equipment.
• Has a solid understanding of mechanical and electrical HVAC components.
• Provides professional, courteous, and solutions-oriented customer service.
• Communicates clearly with customers, dispatchers, and coworkers.
• Is dependable, punctual, organized, and self-motivated.
• Takes pride in accurate, high-quality workmanship.
• Is committed to safety and consistent use of PPE.
• Maintains a clean, organized vehicle and job site.
• Is willing to continue developing their skills through training seminars and classes.
• Must be able to pass pre-employment drug screen.
• Possess or have the ability to acquire EPA certification.
• Possess or have the ability to acquire Low Voltage Energy License.

Responsibilities

• Diagnose, maintain, and repair heating and cooling equipment, including mechanical and electrical components.
• Travel to customer job sites throughout the service area and work closely with dispatch to maintain schedules and communicate delays.
• Provide exceptional customer service and consistently strive to exceed customer expectations.
• Clearly explain equipment issues, recommended solutions, and completed repairs to customers.
• Identify necessary replacement parts and materials and ensure repairs are completed efficiently and correctly.
• Maintain company vehicles in clean, safe, and good working condition and promptly report mechanical issues.
• Maintain appropriate inventory of parts, tools, equipment, and safety supplies in the company vehicle.
• Participate in company-provided training, seminars, and classes to stay current with industry technology and best practices.
• Identify and communicate opportunities for additional services, including system upgrades, maintenance agreements, and other products or services.
• Accurately complete paperwork, timecards, labor hours, materials, and customer charges.
• Work to minimize warranty callbacks resulting from workmanship or inaccurate diagnosis.
• Generate quality sales leads and opportunities for maintenance agreements and equipment sales.
• Maintain clean and organized work areas, customer homes, job sites, and company vehicles.
• Wear required personal protective equipment (PPE) and follow all company safety policies and procedures.
• Arrive to work on time, prepared to perform assigned duties with proper tools and attire.
• Maintain effective and professional communication with dispatchers, customers, and team members.
• Perform other duties as assigned.

Skills

HVAC troubleshooting

Customer service

Punctuality

Safety awareness

Communication skills

Education

High School diploma or GED

Tools

EPA certification

Low Voltage Energy License

Job description

Comfort Flow Heating, Co. is seeking a skilled Commercial Service Technician to diagnose, maintain, and repair commercial HVAC systems in the Roseburg area. You will travel to job sites, perform precise diagnostics, ensure safety, and deliver outstanding customer service while keeping accurate paperwork and documentation.

Ideal candidates have 5+ years of HVAC experience, and hold EPA certification and a valid driver license. Team-oriented, safety-conscious professionals are encouraged to apply.