Senior Commercial Claims Adjuster- Auto Liability BI

Gallagher; Oregon; Hybrid; Confidential; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career development opportunities

Collaborative, people-first culture

Global reach with local impact

Job summary

Gallagher is seeking a Claims Adjuster to support Auto Liability claims in a fully remote US-based role. The position emphasizes accurate analysis, decisive action, and empathetic client service.

You’ll collaborate with clients and internal teams to resolve claims, while adhering to policy, regulatory, and ethical standards. Requires a minimum of 5 years claims experience, appropriate state licensing, and knowledge of industry practices.

Qualifications

• High School Diploma required.
• Minimum of 5 years related claims experience.
• Licensing/certification in all states where claims are handled.
• Knowledge of accepted industry standards and practices.
• Computer experience with related claims software.

Responsibilities

• Analyze claims exposure and resolve claims through informed decision-making.
• Communicate with parties involved to ensure effective resolution.
• Provide exceptional customer service to claimants on behalf of clients.
• Investigate, evaluate, and resolve Auto Liability claims.

Skills

Claims experience

Auto Liability

Customer service

Communication skills

Analytical thinking

Education

High School Diploma

Bachelor's Degree

Job description

Introduction

At Gallagher Bassett, we’re there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

Role specifics:

Claims Background: Auto Liability

Jurisdictional Experience: Any

Active Adjusters’ licenses: Any

Location: This role is eligible for fully remote work

How you'll make an impact

• Apply claims management experience to execute decision-making to analyze claims exposure and litigation, plan the proper course of action, and appropriately resolve claims.
• Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.
• Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process
• Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.
• Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file.

About You

As a key member of our Claims Adjuster team, you will:

• Investigate, evaluate, and resolve complex Auto Liability claims, applying your claims experience and analytical skills to make informed decisions and bring claims to resolution.
• Work in partnership with our clients to deliver innovative solutions and enhance the claims management process
• Think critically, solve problems, plan, and prioritize activities to optimally serve clients

Required Qualifications

• High School Diploma.
• Minimum of 5 years related claims experience.
• Appropriate licensing and/or certification in all states in which claims are being handled.
• Knowledge of accepted industry standards and practices.
• Computer experience with related claims and business software.

Desired Qualifications

• Bachelor's Degree.
• Bodily Injury.
• General Liability.
• Litigation Management.

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact
• At Gallagher, we are dedicated to building an inclusive and authentic workplace.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)