Senior Collector

Peoples-Bank; Marietta (OH); On-site; USD 52,000 - 70,000; Full time

Job summary

Peoples Bank in Marietta, OH is seeking a Senior Collector to manage collection activities for consumer loans and loss mitigation. The role focuses on delinquency reduction, loan modification considerations, and coordination with foreclosures and repossessions under the direction of the Collections Manager.

The ideal candidate will have 5+ years in consumer collections, knowledge of lending practices, and strong negotiation and analytical abilities to drive results while complying with policies

Qualifications

• Bachelor’s degree preferred; or equivalent work experience required.
• 5+ years of increasing responsibility and experience within consumer collections.
• 1-3 years experience with consumer and residential lending.
• Strong analytical skills with experience using data to drive successful actions and results.
• Thorough knowledge of loan collection techniques, laws and regulations.
• Excellent communication, comprehension, listening and negotiation skills.
• Strong planning and organizational skills. Ability to resolve moderate problems with minimal guidance.
• Proficient in Microsoft Word, Access, Excel.

Responsibilities

• Conduct collection activities for various areas within the organization as assigned, such as: consumer loans, direct or indirect portfolios, loss recovery, etc.
• Identify, evaluate, and resolve reasons for delinquency to reduce loss to the organization.
• Recommend work out solutions and loan modifications as applicable.
• Work with foreclosures and repossessions, as well as oversight of repossessed assets and foreclosed properties completed upon the direction of the Manager of Collections and Loss Mitigations.
• Responsible for securing, preservation, monitoring, and liquidation of foreclosure properties and repossessed assets.
• Assist and interact professionally with internal associates in a variety of departments.
• Comply with applicable internal policies and procedures as well as all regulatory requirements.
• Responsible for assisting with the cross training of Collector II associates.
• Provide support to the Collections Manager by valuing assets for sale at auction, determining next best action for individual accounts and coordinating with third party vendors as applicable.
• Will perform special projects as assigned.

Skills

Analytical skills

Communication

Negotiation

Planning & organization

Education

Bachelor’s degree preferred

Tools

Microsoft Word

Microsoft Access

Excel

Job description

Senior Collector

Regular Full Time Collectors Marietta OH - Putnam, Marietta, OH, US

3 days ago Requisition ID: 5102

Build Your Future Here:

Thinking of changing jobs or starting your career at a growing company with an award-winning culture? Well, you are in the right place. Join us on our journey to being the Best Community Bank in America. Our motto is Working Together. Building Success. and by joining Peoples Bank, we will work together to help you achieve your career goals, just like we help thousands of clients reach their financial goals.

Peoples Bank is one of the largest 150 banks in the United States with 130 full-service bank branches in Ohio, West Virginia, Kentucky, Virginia, Washington D.C. and Maryland.We also have Specialty Finance offices in Minnesota, Missouri and Vermont. Peoples Bank prides itself as a community bank and dedicates its resources to improving our communities. The Peoples Bank Foundation has donated over $8 million to local organizations since its inception in 2003.

We are proud to share national accolades that celebrate our company culture and recognize us as a great place to bank and work:

• American Banker Best Banks to Work For in 2021, 2022, 2023, 2024 and 2025
• Top Workplaces USA national award in 2022, 2023, 2024, 2025 and 2026
• Newsweek’s America's Greatest Workplaces 2024, 2025 and 2026
• Forbes America’s Best Banks 2024 and 2025
• Forbes Best-in-State Banks 2020, 2021. 2025 and 2026

• 401(k) retirement plan with an employer match
• employee stock purchase plan
• various education assistance programs such as student loan and tuition paydown/reimbursement
• paid vacation
• holidays
• and much more

For full details of our benefits offerings, please visit: peoplesbancorp.com/about-us/find-a-career/

Our associates are each accountable for living the culture and values of the organization. This includes ensuring actions and behaviors create a positive and collaborative work environment, always acting with integrity and professionalism and providing extraordinary customer service. Our goal is for you to be successful; to that end being reliable in terms of ensuring you are at work on time and work your schedule as well as actively pursuing your performance objectives, will be fundamental in your contributing to the teams' success as well as the organization.

Job Purpose:

Performs various functions related to the collection and loan servicing process. The position maintains the bank’s interest for delinquency and losses through effective collection and loss mitigation strategies. Handles complex collection situations including loan modification requests, bankruptcy, repossession, and foreclosure recommendations.

Job Duties

• Conduct collection activities for various areas within the organization as assigned, such as: consumer loans, direct or indirect portfolios, loss recovery, etc.
• Identify, evaluate, and resolve reasons for delinquency to reduce loss to the organization.
• Recommend work out solutions and loan modifications as applicable.
• Work with foreclosures and repossessions, as well as oversight of repossessed assets and foreclosed properties completed upon the direction of the Manager of Collections and Loss Mitigations.
• Responsible for securing, preservation, monitoring, and liquidation of foreclosure properties and repossessed assets.
• Assist and interact professionally with internal associates in a variety of departments.
• Comply with applicable internal policies and procedures as well as all regulatory requirements.
• Responsible for assisting with the cross training of Collector II associates.
• Provide support to the Collections Manager by valuing assets for sale at auction, determining next best action for individual accounts and coordinating with third party vendors as applicable.
• Will perform special projects as assigned.

Education, Experience and Job Skills

• Bachelor’s degree preferred; or equivalent work experience required.
• 5+ years of increasing responsibility and experience within consumer collections.
• 1-3 years experience with consumer and residential lending.
• Strong analytical skills with experience using data to drive successful actions and results.
• Thorough knowledge of loan collection techniques, laws and regulations.
• Excellent communication, comprehension, listening and negotiation skills.
• Strong planning and organizational skills. Ability to resolve moderate problems with minimal guidance.
• Proficient in Microsoft Word, Access, Excel.
• Motivated by individual and team performance.

Basic Qualifications

• Bachelor’s degree preferred; or equivalent work experience required.
• 5+ years of increasing responsibility and experience within consumer collections.

Equal Opportunity Employer M/F/Disabled/Vet;