Senior Collaboration Platform Engineer (Zoom & Microsoft 365)

Micron Technology; Boise (ID); On-site; USD 120,000 - 170,000; Full time

Job summary

Micron Technology in Boise, Idaho, seeks a Senior Collaboration Platform Engineer to design, deploy, administer, and continually improve Zoom Workplace and Microsoft 365 platforms across our global organization. You will work across platform engineering, automation, identity, and endpoint services, leveraging AI-enabled technologies to enhance reliability and reduce manual tasks.

You will help shape technical standards, roadmaps, licensing governance, and capacity planning for collaboration

Qualifications

• Bachelor’s degree in CS, IS, Engineering, a related field or equivalent practical experience.
• 7+ years of experience engineering or supporting enterprise collaboration, UC, or real-time communications.
• 3+ years of hands-on experience administering Zoom Workplace in an enterprise.
• Experience administering Zoom capabilities (licensing, policy controls, managed domains, reporting, deployment, governance).
• Experience with Microsoft Entra ID, Active Directory, SAML, OAuth, SCIM, MFA, or identity lifecycle management.
• Experience supporting Windows, macOS, or virtual desktop environments.
• Experience with scripting, APIs, automation platforms, or workflow automation tools.

Responsibilities

• Collaborate on architecture, standards, roadmaps, and engineering practices for Zoom and MS 365 collaboration services.
• Engineer and administer Zoom Workplace including licensing, policy controls, governance, and reporting.
• Integrate services with Entra ID, AD, SSO, MFA, and Microsoft 365.
• Build and maintain automation for deployment, configuration, reporting, and workflows.
• Participate in maintenance activities and on-call rotation.

Skills

Enterprise collaboration engineering

Zoom Workplace administration

Identity & access management

Scripting & automation

Education

Bachelor’s degree in Computer Science/Engineering/IS or related field

Tools

Zoom Workplace

Microsoft Entra ID

Active Directory

SAML/OAuth/MFA

PowerShell/Python

Job description

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

We’re looking for a Senior Collaboration Platform Engineer to help us design, deploy, administer, and continuously improve Zoom Workplace and Microsoft 365 platforms across our global organization.

In this role, you’ll work across platform engineering, automation, identity and endpoint services, and AI-enabled technologies. We’re investing in modern capabilities that improve reliability, reduce manual work, and create better experiences for employees. You’ll also have the opportunity to contribute to technical standards and future platform roadmaps.

Key Responsibilities

• Collaborate with engineering and technology teams on architecture, standards, technical roadmaps, and engineering practices for Zoom and Microsoft 365 collaboration services.
• Engineer and administer Zoom Workplace, including licensing, policy controls, managed domains, governance, reporting, utilization analysis, and capacity planning.
• Integrate services with Microsoft Entra ID, Active Directory, SSO, MFA, Microsoft 365, room technologies, and approved enterprise platforms.
• Build and maintain automation for deployment, configuration management, reporting, troubleshooting, and operational workflows.
• Participate in planned maintenance activities and an on-call rotation as needed.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering, a related field, or equivalent practical experience.
• 7+ years of experience engineering or supporting enterprise collaboration, unified communications, endpoint management, or real-time communication services.
• 3+ years of hands-on experience administering Zoom Workplace in an enterprise environment.
• Experience administering Zoom capabilities such as licensing, policy controls, managed domains, reporting, enterprise deployment, or platform governance.
• Experience with Microsoft Entra ID, Active Directory, SAML, OAuth, SCIM, MFA, or identity lifecycle management.
• Experience supporting Windows, macOS, or virtual desktop environments.
• Experience with scripting, APIs, automation platforms, or workflow automation tools.

Preferred Qualifications

• Experience with Zoom AI Companion, Zoom Rooms, Zoom VDI, Zoom APIs, webhooks, or automation frameworks.
• Experience with Microsoft 365 Copilot, Copilot Studio, AI agents, or AI-enabled workflows.
• Experience with PowerShell, Python, Microsoft Graph, REST APIs, or observability platforms.
• Experience integrating Zoom with Microsoft 365, Outlook, Teams, enterprise telephony, room systems, or compliance platforms.
• Relevant Zoom, Microsoft, ITIL, security, networking, automation, AI, or collaboration certifications.

As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on micron.com/careers/benefits.

Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.

Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.

AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.