Senior CMDB & ITIL Configuration Manager

ASM Research, An Accenture Federal Services Company; Austin (TX); On-site; USD 72,100 - 115,400; Full time

Job summary

ASM Research, An Accenture Federal Services Company, is looking for an IT Configuration Manager in Austin, Texas. This role directs configuration management practices involving the governance of the configuration management database and its integration with change management processes. Candidates should have a Bachelor’s degree in a relevant field and at least 8 years of experience in configuration management. The salary range is from $72,100 to $115,400, commensurate with experience and qualifications.

Qualifications

• At least 8 years of experience in configuration management or related roles.
• Excellent understanding of configuration management frameworks.
• Ability to obtain and maintain a SECRET clearance.

Responsibilities

• Design and maintain the configuration management system and CMDB data model.
• Establish and enforce configuration management policies and procedures.
• Conduct regular configuration audits and reconciliations.
• Produce reports supporting capacity planning and compliance activities.

Skills

Configuration management principles

ServiceNow or BMC Remedy

Analytical skills

Problem-solving skills

Communication skills

Collaboration skills

Project management skills

Proficiency in Microsoft Office Suite

Education

Bachelor’s degree in Information Technology or related field

Tools

ServiceNow

BMC Remedy

Job description

ASM Research, An Accenture Federal Services Company, is looking for an IT Configuration Manager in Austin, Texas. This role directs configuration management practices involving the governance of the configuration management database and its integration with change management processes. Candidates should have a Bachelor’s degree in a relevant field and at least 8 years of experience in configuration management. The salary range is from $72,100 to $115,400, commensurate with experience and qualifications.