Senior Cloud Site Reliability Engineer

State of Wisconsin Investment Board; Madison (WI); On-site; USD 130,000 - 180,000; Full time

Benefits offered by this job

Hybrid work environment

Education and training opportunities

Tuition reimbursement

Relocation reimbursement

Job summary

State of Wisconsin Investment Board (SWIB) seeks a Senior Site Reliability Engineer to oversee the build and transformation of its cloud-native technology stack, ensuring SDLC excellence across software, data, and infrastructure. You will lead reliability initiatives, implement AI-infused workflows, and mentor engineers in a high-velocity, multi-region environment.

The role emphasizes collaboration with development teams, centralized monitoring, and continuous improvement to enhance reliability

Qualifications

• Bachelor’s degree in Computer Science or related field or equivalent experience.
• 8+ years of professional SRE experience in a production setting.
• Strong background in designing and delivering complex architectures.
• Hands-on AWS experience in a production environment.
• Experience with Terraform or OpenTofu; IaC best practices.

Responsibilities

• Oversee build and transformation of SWIB’s cloud-native tech stack across SDLC for software, data, and infrastructure.
• Design, implement, and manage centralized monitoring and performance solutions.
• Mentor and develop team members, driving continuous improvement and learning.
• Establish KPIs and SLAs, and ensure ongoing performance and reliability across multi-region/multi-cloud patterns.
• Partner with application teams to deliver high-velocity, reliable software with AI-infused capabilities.

Skills

Enablement mindset

Communication (verbal & written)

Cloud-native architecture

AWS

Infrastructure as Code

CI/CD (GitLab)

Python

Kubernetes / EKS / ECS

Git

Security concepts

Agile methodologies

AI concepts/implementation

Vendor management

Documentation & mentoring

Education

Bachelor’s Degree in Computer Science or related field

Tools

Terraform/OpenTofu

GitLab CI/CD

Kubernetes (EKS/ECS)

Prometheus

Datadog

Sentry

Open source tooling

AI tooling/approaches

Git

Job description

Sophisticated Work. In a Great City. Making a Difference. The State of Wisconsin Investment Board (SWIB) manages more than $178 billion in assets, including those of the fully-funded Wisconsin Retirement System (WRS). SWIB operates at a level more often seen in top-tier global asset managers than in typical public pension funds. SWIB is a home for top talent. Approximately 61 percent of SWIB’s investment professionals are Chartered Financial Analyst (CFA) charterholders. The City of Madison, the state capitol and home of Wisconsin’s flagship university, makes regular appearances on lists of best places to live, eat, and play. SWIB offers a modern workspace, hybrid work options, and competitive compensation and benefits. Serving over 703,000 WRS beneficiaries, SWIB is driven by a clear mission: securing the financial future of those who serve Wisconsin. When you work at SWIB, you know your work matters.

Position Overview

We are seeking a highly skilled and experienced Senior Site Reliability Engineer to oversee the build and transformation of SWIB’s cloud native technology stack. This role will serve in a critical capacity to ensure all aspects of the Software Development Lifecycle (SDLC) are built from the ground up with modern tools and techniques. This will include all aspects of the SDLC across software, data and infrastructure. The ideal candidate will have a strong background in financial services, exceptional leadership skills, and the ability to manage platforms that require continuity on a 24x6 basis effectively. This role will serve as a thought leader within the technology organization, helping to drive change and transformation across all teams. The Senior Site Reliability Engineer will partner with cloud-native application development teams with direct business alignment – empowering them to deliver quality software at high velocity, rapidly receive actionable feedback, and cultivating an environment of continuous experimentation. Additionally, the Senior SRE will create reusable components and workflows that deliver superior engineering experience.

Key Responsibilities

• Function as subject matter expert in the areas of delivering and operating reliable, performant, robust, and secure applications, with an emphasis on multi-region and multi-cloud patterns.
• Work with the development teams to design, document, create and maintain highly available systems.
• Design, implement, and manage centralized monitoring solutions that provide expedient actionable feedback to the development teams.
• Partner with the application development teams to create flows, processes, automation, and tooling.
• Facilitate the evaluation, adoption, and integration of AI into the software delivery platform.
• Create an environment of continuous experimentation and learning.
• Contribute to evolution of our architecture (cloud-focused) to increase its flexibility and ease of use.
• Follow technology trends/tools and recommend improvements to our technology when appropriate.
• Mentor new or less senior members of the team.
• Share experience, knowledge, and ideas to the team to improve processes and productivity.
• Provide tier 2 and 3 escalations for related issues and questions.
• Establish and monitor key performance indicators (KPIs) and service level agreements (SLAs) to ensure the support team meets or exceeds performance expectations.
• Conduct regular performance reviews and provide ongoing training and development opportunities for the support team.
• Drive continuous improvement initiatives to enhance support processes, reduce incidents, and improve overall application reliability and user satisfaction.
• Manage vendor relationships and ensure third-party support services align with organizational needs and standards.
• Maintain comprehensive documentation of support processes, incidents, and resolutions.
• Stay current with industry trends and emerging technologies to ensure the SRE function remains cutting-edge and effective.

Qualifications

• Enablement mindset and attitude – you win when teams win
• Excellent verbal and written communication skills
• Bachelor’s Degree in Computer Science, or a related field, or equivalent work experience
• 8+ years of professional Site Reliability Engineering experience (or equivalent demonstrated impact)
• Strong background in designing, implementing, and delivering complex technical architectures
• Hands-on experience with the Cloud in a production environment (AWS preferred)
• Solid experience implementing Infrastructure-as-Code (Terraform or OpenTofu preferred)
• Hands-on experience building and running CICD infrastructure (GitLab preferred)
• Hands-on development experience in a modern programming language (Python preferred)
• Experience implementing and operating container orchestration platforms such as Kubernetes, EKS, Elastic Container Service (ECS)
• Deep understanding of information security concepts
• Experience implementing and operating monitoring tools such as Sentry, Prometheus, and Datadog
• Experience with or strong interest in AI technologies
• Familiarity with version control systems such as Git
• Working experience with agile methodologies
• Experience with cloud-performant microservices and event driven architectures is a plus
• Ability to work under pressure and manage multiple priorities in a fast-paced environment.

SWIB Offers

• Competitive total cash compensation, based on AON (formerly McLagan) industry benchmarks
• Comprehensive benefits package
• Educational and training opportunities
• Tuition reimbursement
• Challenging work in a professional environment
• Hybrid work environment
• The position requires U.S. work authorization.
• Pursuant to our Hybrid Remote Work Policy, all staff have the flexibility to work remotely, but are required to have a weekly presence in our offices, the frequency of which is dependent on their distance from office.
• Staff are not required to reside locally; however, we offer relocation reimbursement to the Dane County area per our policy.
• All SWIB employees are subject to SWIB’s Ethics Policy and Personal Trade Approvals Policy.
• These policies include restrictions on outside business activities and employment and have limits on personal trading.
• You may request copies of these policies from SWIB’s talent acquisition team and any questions can be answered by SWIB’s compliance team.

The State of Wisconsin Investment Board (SWIB) is a premier investment organization with more than $156 billion in assets under management. Using a range of investment strategies across a spectrum of fixed income, equity, and private market asset classes, SWIB’s Core Fund has commonly beaten its benchmarks in the one-, five-, and ten-year time horizons with a combination of internal portfolio management and allocation of assets to external managers.