Senior Cloud Resilience Architect

Commvault; Clayton (NC); Remote; USD 140,000 - 190,000; Full time

Benefits offered by this job

High income potential

ESPP

Continuous professional development

Sales training in MEDDIC

Comprehensive benefits

Job summary

Commvault is seeking a Senior Cloud Resilience Architect to provide pre-sales technical sales support and act as a trusted advisor across accounts. You will translate customer needs into robust technical solutions, size and scope deployments, and craft delivery plans in collaboration with the sales team.

The role requires engaging senior IT stakeholders, delivering proofs-of-concept, and driving complex opportunities to closure.

Qualifications

• 5+ years in cloud, software, or storage industries.
• 3+ years in a pre-sales systems engineer or equivalent role.
• Experience selling, conducting POC, and architecting data management solutions.
• Ability to work in a fast-growing environment with shifting priorities.
• Proven capability to lead cross-functional teams for complex sales cycles.

Responsibilities

• Provide technical sales support to partners and channels.
• Translate business requirements into technical solution specifications.
• Develop and present Proof of Concepts and demonstrations.
• Engage with senior IT leadership to qualify technical, financial, and business issues.
• Create Technical Account Plans for focus targets and current customers.

Skills

Pre-sales support

Solution architecture

Cloud storage

Data protection

Customer engagement

Technical leadership

Sales collaboration

Open systems knowledge

Driving revenue

Education

BS in Computer Science or Engineering

Tools

Salesforce

Job description

CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks - keeping data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data.

Senior Cloud Resilience Architect

The Senior Cloud Resilience Architect is a pre-sales support role primarily focused on providing technical sales support to Commvault's partners and channel.

The position requires a strong technical contributor who understands how their decisions impact and influence customer value while at time driving revenue for Commvault.

The Senior Cloud Resilience Architect is seen as a trusted advisor at all levels within an account (C-Suite, technical stakeholders, etc.).

The Senior Cloud Resilience Architect drives or supports complex sales opportunities by translating business requirements into solution technical requirements; sizing, scoping, defining delivery and deployment approach, timeline, and required resources; Work as part of the account team to formulate and produce territory plans, account strategies, and sales plans including engaging specialist resources for accounts determined by the Sales and Sr. The Senior Cloud Resilience Architect will as well develop new opportunities within the assigned territory.

Anticipate technology trends and successfully build strong relationships with partners and internal departments (sales, support, business units, product management, marketing, development), as appropriate, to ensure success during sales campaigns and/or to ensure the customer experience is extremely positive.

Embrace calling on senior level IT leadership often without account executive present at the same time and engage with the customer to qualify and understand key technical, financial, operational, and business issues that can be addressed with any one or all of Commvault products.

Proactive in building relationships with technical decision makers within end-user accounts and driving detailed, executable Technical Account Plans for all focus targets and current customers utilizing Commvault Target Account Selling methodology for both open opportunities and ongoing customer satisfaction.

Distill the pre-sales discovery into a concise message, outlining the salient technical, business, operational, and financial inefficiencies/challenges that Commvault addresses with its products.

Propose and professionally demonstrate Commvault products through the use of presentations, existing customer solutions, white board, demo's, pilots, "proof-of-concepts", etc.

Actively participate in all Sales and regional meetings, QBRs, adding value and technical leadership on all topics (field marketing, qualifying, etc.).

Provide technical expertise and enablement support for the channel and alliance partners as needed.

Continuously develop and maintain technical and market expertise through training, certifications, conferences, etc.

Keep senior management and relevant internal groups informed of key issues and changes which may impact expected business results through business reviews and Salesforce.

Provide feedback on potential product or process improvements to appropriate internal groups and participate where necessary in formulating innovative solutions.

5+ years in the cloud, software, or storage industry; 3+ years of experience serving in a pre-sales systems engineer role.

• ~ Symantec NBU, EMC Networker, EMC Avamar, IBM TSM, VEEAM, Symantec Enterprise Vault, Commvault, etc.
• ~ Proven strong experience selling, conducting Proof of Concept (POC), architecting data management solutions (backup and recovery, data migration, replication, compliance, SRM, etc.).
• ~ Ability to work in a rapid growth environment where priorities, roles and responsibilities are continuously updated to meet market and customer demands.
• ~ Experienced in participating in and building teams of specialists to support customers and sales cycles to successful outcomes.
• ~ Basic knowledge with common Software licensing practices (cloud, perpetual, term, maintenance)
• ~ Specialized knowledge/skills and demonstrated proficiency with at least one major open systems operating system, hypervisor or cloud.
• ~ Enterprise application exposure or knowledge of SAP, Oracle, Exchange, db2, SharePoint, etc.
• ~ Solid knowledge of infrastructure technologies such as storage, servers, networking, cloud , hyper-convergence, etc.
• ~ Success penetrating and managing a minimum of three major accounts (Fortune 500-1000).
• ~ Ability to work in an organized, procedural manner using tools such as Salesforce.BS or MS degree in Computer Science/engineering or related and proven technical field experience in IT industry preferred.
• ~ Able to work remotely and autonomously
• ~ Travel up to 50%

Benefits

• High income earning opportunities based on self performance
• Employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Sales training in MEDDIC and Command of the Message
• Generous competitive benefits supporting your health, financial security, and work-life balance

We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.

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