Senior Cloud Programs Lead: Strategy & Delivery

BGSU Kuhlin Career Hub; United States; Remote; USD 140,000 - 190,000; Full time

Job summary

The Senior Program Manager for Cloud Operations at BGSU Kuhlin Career Hub will bridge scrum teams, application teams, and leadership to translate strategy into prioritized work. You will drive cross-functional programs to remove friction and improve reliability, cycle time, and alignment with leadership expectations.

Responsibilities include defining a cloud program roadmap, managing governance, and partnering with engineering to automate and improve CI/CD and IaC practices while maintaining

Qualifications

• 7+ years in program or project management, incl. large cross-functional tech programs.
• Experience with infrastructure, cloud, or IT operations.
• Fluent with cloud platforms (AWS, Azure, or GCP) for credible technical conversations.
• Hands-on Agile/Scrum experience with backlog/sprint planning."
• Proven track record of process improvement with measurable outcomes.
• Experience with ITSM tools (ServiceNow, Jira Service Management) across incident, problem, and change management.
• Strong executive communication and stakeholder influence.

Responsibilities

• Coordinate cloud operations programs across scrum and application teams.
• Define and maintain a prioritized program roadmap.
• Lead cross-functional process improvements and automation initiatives.
• Ensure security, compliance, and change management requirements.
• Report program status and decisions to leadership.

Skills

PM experience

Cross-functional leadership

Cloud platforms

Agile/Scrum

ITSM tooling

Executive communication

Influence without authority

Program governance

Tools

ServiceNow

Jira Service Management

Job description

The Senior Program Manager for Cloud Operations at BGSU Kuhlin Career Hub will bridge scrum teams, application teams, and leadership to translate strategy into prioritized work. You will drive cross-functional programs to remove friction and improve reliability, cycle time, and alignment with leadership expectations.

Responsibilities include defining a cloud program roadmap, managing governance, and partnering with engineering to automate and improve CI/CD and IaC practices while maintaining