Senior Cloud Operations Lead - Azure & GCC High

AIS (Applied Information Sciences)

Connecticut

On-site

USD 125,000 - 189,000

Full time

14 days+
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Benefits offered by this job

Competitive base salary
Diverse career opportunities

Job summary

AIS (Applied Information Sciences) is seeking a talented Senior Cloud Operations Manager to lead Operations & Maintenance service delivery for a large Defense Industrial Base customer using Microsoft Azure Government and Microsoft 365 GCC-High cloud services.

This role will ensure high-performing operation models and service continuity. The ideal candidate will have profound managed services leadership and technical fluency in Azure and M365. A competitive salary range of $125,000–$189,000 is offered based on experience and qualifications.

Qualifications

  • 8+ years in IT service delivery, cloud operations, or managed services.
  • 3+ years leading managed services or support teams.
  • ITIL 4 Foundation or equivalent IT service management certification.

Responsibilities

  • Own overall O&M service performance across Azure and Microsoft 365.
  • Drive teams to meet defined SLAs and customer commitments.
  • Lead and mature help desk/service desk operations.

Skills

Expert in multi-cloud and hybrid architectures
Strong managed services leadership
Cloud operations management
ITIL 4 Foundation certification
Technical fluency in Azure and M365

Education

8+ years in IT service delivery
Experience leading managed services or support teams

Tools

ServiceNow

Job description

AIS (Applied Information Sciences) is seeking a talented Senior Cloud Operations Manager to lead Operations & Maintenance service delivery for a large Defense Industrial Base customer using Microsoft Azure Government and Microsoft 365 GCC-High cloud services.

This role will ensure high-performing operation models and service continuity. The ideal candidate will have profound managed services leadership and technical fluency in Azure and M365. A competitive salary range of $125,000–$189,000 is offered based on experience and qualifications.

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