Senior Cloud Operations Engineer / Team Lead

Loftware; Portsmouth (NH); On-site; USD 115,000 - 160,000; Full time

Job summary

Loftware is looking for a Senior Cloud Operations Engineer to join our expanding Cloud Operations Team. You will leverage your strong cloud-based Linux and Windows knowledge to build, maintain, and troubleshoot mission-critical applications across various cloud platforms like AWS and Azure.

The ideal candidate has a minimum of 8 years of relevant experience, strong communication skills, and a passion for leading operational initiatives. This is a hybrid role based in Portsmouth, NH.

Qualifications

• 8+ years of experience in cloud operations, SRE, or infrastructure engineering.
• Strong expertise in AWS and/or Azure.
• Deep experience with Linux and/or Windows server environments.
• Proven experience leading operational initiatives in production environments.
• Strong communication skills in English (written and verbal).

Responsibilities

• Own and enhance monitoring frameworks across AWS, Azure, and other platforms.
• Architect and maintain IaC solutions using Terraform, Terragrunt, and Ansible.
• Design cloud security best practices and govern compliance standards.
• Lead disaster recovery and high-availability architecture implementations.
• Collaborate with cross-functional teams to improve application performance.

Skills

Cloud Operations

AWS expertise

Linux knowledge

Windows knowledge

Operational leadership

Strong communication skills

Education

8+ years of relevant experience

Tools

Terraform

Ansible

Docker

Python

PostgreSQL

Job description

Job Title

Senior Cloud Operations Engineer

Possible Locations

• Portsmouth, NH, USA (Hybrid)
• Remote (U.S.-based candidates working EST hours)

Visa sponsorship is not available for this role.

About The Role

At Loftware, It’s all right there — the scale, the expertise, and the opportunity to grow your career in a business‑critical industry.

Loftware is expanding its worldwide 24x7 Cloud Operations Team and we are looking for a technically motivated Cloud Operations Engineer with strong cloud‑based Linux and Windows knowledge.

The Cloud Operations Engineer will be hands‑on and involved with building, maintaining, and troubleshooting customer environments for mission‑critical application use across the range of cloud platforms used by Loftware, including AWS and Azure.

The Cloud Operations Engineer will work with the rest of the Cloud Operations team and alongside QA and Development to continually improve automated infrastructure and application deployment, to build and maintain reliable cloud infrastructure and services and to manage the highly available and scalable solutions that Loftware customers rely on.

This is an excellent opportunity to be part of a team helping to evolve our solutions for different cloud platforms as well as expand your skills in the cloud.

The base salary range for this position is $115,000 to $160,000 annually. This range represents the good‑faith minimum and maximum salary that the organization believes it would pay for this role at the time of this posting (these ranges are dependent on location of hire).

Key Roles & Responsibilities

• Lead Cloud Operations Excellence
  • Own and enhance monitoring, observability, and alerting frameworks across AWS, Azure, and other platforms.
  • Define SLIs/SLOs and drive continuous reliability improvements.
• Drive Automation & Infrastructure as Code
  • Architect and maintain scalable, reusable IaC solutions using Terraform, Terragrunt, and Ansible.
  • Champion automation‑first approaches to eliminate manual operational tasks.
• Security & Compliance Leadership
  • Design and enforce cloud security best practices, governance, and compliance standards.
  • Lead vulnerability assessments and remediation strategies across environments.
• Reliability & Resilience Engineering
  • Design and implement disaster recovery (DR), backup strategies, and high‑availability architectures.
  • Lead incident response, root cause analysis (RCA), and postmortem reviews with actionable improvements.
• Cross‑Functional Collaboration
  • Partner closely with Engineering, QA, and Product teams to improve system architecture and application performance.
  • Influence design decisions to enhance scalability, resilience, and operational efficiency.
• Cloud Networking Architecture
  • Design and manage complex networking setups including VPNs, Direct Connect, Transit Gateways, and hybrid connectivity.
• Performance Optimization
  • Identify bottlenecks and lead initiatives to optimize system performance and cost efficiency.
• Mentorship & Leadership
  • Mentor junior engineers and contribute to team skill development.
  • Define and promote best practices across cloud operations.
• On‑Call & Incident Leadership
  • Participate in and lead on‑call rotations.
  • Act as escalation point for critical incidents and ensure rapid resolution.

Required Qualifications

• 8+ years of relevant experience in cloud operations, SRE, or infrastructure engineering
• Strong expertise in AWS and/or Azure
• Deep experience with Linux and/or Windows server environments
• Proven experience leading operational initiatives in production environments
• Strong communication skills in English (written and verbal)

Preferred Technical Experience

• Database: PostgreSQL, Microsoft SQL Server
• Scripting: Python, Java, Bash, .NET/C#, PowerShell
• IAC and Automation: Terraform, Terragrunt, Ansible, Rundeck, Jenkins
• Cloud networking concepts: VPN, Direct Connect, Transit Gateways
• Container Technologies: Docker, Kubernetes
• Cloud‑native technologies: RDS, Microservices, Serverless computing

Why Join Us?

• Working for the undisputed global leader in a business‑critical industry offers unparalleled possibilities.
• Our team is made up of the most talented, curious, and inspiring people in their fields, each bringing something unique to the table.
• We use the power of the global team.
• We set you up for success. We offer comprehensive training to all employees and place an emphasis on employee development.

We Win with Inclusion

At Loftware, inclusion, diversity, and belonging are paramount to our success and our culture. We are an equal opportunities employer. This means we are committed to recruiting qualified applicants regardless of race, color, religion, age, sex, gender, national origin, disability, or protected veteran status. We believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.

Join us — #It’s all right there.