Senior Cloud Engineer IS

Providence Health & Services; Renton (WA); Remote; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a skilled Software Engineer to enhance their cloud-based services. This role involves collaborating with cross-functional teams to design and optimize services that meet compliance and performance standards. You will leverage your expertise in Azure technologies and problem-solving to ensure high-quality service delivery. Join a mission-driven organization that values well-being and professional growth, offering a comprehensive benefits package and the option for remote work in select states. Be part of a team dedicated to making a difference in the community.

Benefits

401(k) plan with employer matching

Health care (medical, dental, vision)

Life and disability insurance

Paid time off

Voluntary benefits

Well-being resources

Qualifications

• 5 years of experience as a Software Engineer or similar role.
• Experience with Azure IaaS and PaaS, including monitoring and optimization.

Responsibilities

• Design and improve large-scale, cloud-based services to meet compliance standards.
• Analyze operational cost data and identify cost-saving opportunities.

Skills

Systematic Problem Solving

Root Cause Analysis

Data-Driven Decision Making

Automation Scripting

Education

Bachelor’s degree in Computer or Software Engineering

Master’s degree in related field

Tools

Azure IaaS

Azure PaaS

Observability Tools

Enterprise Server OS

Job description

Job Description

Works in partnership with developers, testers, and program managers (typically early in the development process) to design, operate, grow, and improve large-scale, cloud-based services offered to Information Services (IS) and non-IS caregivers. Advises on caregiver, business, and technical requirements. Uses expertise to design components of a service architecture, operability, and caregiver scenarios that meet compliance standards and KPIs, such as quality, cost, and caregiver expectation. Incorporates team standards and best practices into all designs to create high-performance, manageable services.

Contributes to the design of a service delivery system by evaluating and recommending tools, hardware, and processes that support service delivery and meet KPIs. Performs advanced troubleshooting and engineers solutions for complex service issues to restore service with minimal disruption, owning the problem and delivering innovations. Participates in disaster recovery drills and incident response management as needed.

Makes capacity recommendations based on service KPIs, caregiver usage scenarios, and new feature releases to optimize costs. Uses expertise to design processes or technology solutions that identify and resolve platform, system, deployment, and environmental issues prior to release, ensuring on-time, high-quality delivery. Triages problems using problem management tools to discover and address root causes, ensuring production solutions are reliable, resilient, secure, and continuously monitored.

Defines and tracks metrics such as service availability, performance, and system health to support service intelligence analysis. Analyzes operational cost data, reports trends and budget risks, and identifies cost-saving opportunities.

Remote Work Option

Option to work remotely full-time from a state where Providence has offices (AK, WA, OR, CA, MT, NM, TX).

Benefits

Providence offers a comprehensive benefits package including a 401(k) plan with employer matching, health care (medical, dental, vision), life and disability insurance, paid time off, voluntary benefits, well-being resources, and more. Learn more at providence.jobs/benefits.

Minimum Qualifications

• Bachelor’s degree in Computer or Software Engineering, Computer Science, or related field plus 5 years of experience as a Software Engineer or similar role.
• Or Master’s degree plus 3 years of experience.
• Experience in systematic problem solving, root cause analysis, data-driven decision making, and automation scripting.
• 5 years (or 3 with a Master’s) experience with Azure IaaS and PaaS, including monitoring, alerting, and optimization.
• 5 years (or 3 with a MS) experience with observability and operational supporting tools.
• 5 years (or 3 with a MS) experience managing and troubleshooting enterprise server OS and data services.

Why Join Providence?

Our benefits support your well-being, professional growth, and financial security. Join us in our mission to care for everyone, especially the most vulnerable in our communities.