Senior Cloud Engineer

Jobtailor

Kentucky

On-site

USD 110,000 - 150,000

Full time

14 days+

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Job summary

Jobtailor is seeking a Senior Cloud Platform & Service Reliability Manager to lead cloud platform management, incident response, and continuous service improvements across Azure-based environments and managed services. You will own roadmaps, drive IaC adoption, cost analysis, and governance to ensure reliability and compliance.

Collaboration with MSPs and development teams is essential. The role requires 5+ years in cloud/IT operations, relevant certifications, and a proactive approach to

Qualifications

Bachelor’s Degree in Information Technology, related field or equivalent experience.
Five (5) or more years of relevant experience required.
Preferred certifications include AZ-305, AZ-400, ITIL 4 MP, FinOps, SC-100, CISSP or other comparable cloud/security credentials.

Responsibilities

Develops and maintains a roadmap for continuous improvement across cloud platforms and managed services.
Facilitates performance optimization and cost analysis to improve platform reliability and efficiency.
Recommends and implements solutions to address health trends, gaps, and audits.
Partners with MSPs and development teams to ensure continuous availability of critical applications.
Leads all aspects of the cloud solution lifecycle from planning to transition to support teams.
Drives service improvement by root cause analysis and remediation with engineering teams.

Skills

Cloud Platform Management

Incident Management

Performance Optimization

Infrastructure-as-Code

Service Improvement Initiatives

Cost Analysis

Risk Management

Application Reliability

Governance

Collaboration

Education

Bachelor’s Degree in Information Technology

Tools

Azure

Automation Tools

Cloud Platforms

Managed Application Services

Infrastructure Support

Job description

Develops and maintains a roadmap for continuous improvement, operational maturity, and service optimization across cloud platforms and managed application services based on business priorities and technology strategy.
Facilitates performance optimization, service improvement initiatives, and infrastructure cost analysis to improve platform reliability, operational efficiency, and business value delivery.
Recommends and implements solutions to address service health trends, operational challenges, and compliance gaps identified through monitoring, reporting, audits, and stakeholder feedback.
Partners with infrastructure support, application managed service providers, and development teams to ensure continuous availability and operational continuity of critical business applications.
Facilitates all aspects of the cloud solution lifecycle, including planning, requirements gathering, implementation, testing, quality assurance, operational readiness, and transition to support teams.
Drives continuous service improvement by supporting root cause analysis for major incidents, identifying recurring operational issues, and partnering with engineering teams, managed service providers, and application stakeholders to implement remediation and preventive measures.
Oversees incident management activities by monitoring troubleshooting efforts, ensuring timely issue resolution, documenting root causes and corrective actions, promoting knowledge sharing across support organizations, and maintaining operational documentation for cloud and application hosting solutions to support reliability and compliance.
Utilizes configuration management, automation, and Infrastructure-as-Code solutions to improve deployment consistency, accelerate service delivery, and reduce manual operational effort.
Maintains system configurations, governance baselines, and operational standards to support secure application development, regulatory compliance, risk management, and enterprise technology policies.
Collaborates with application owners and managed service providers to establish standardized platform solutions, service delivery models, and technology patterns that support application reliability, scalability, compliance, and long-term sustainability.

Requirements

Bachelor’s Degree in Information Technology, related field or equivalent experience
Five (5) or more years of relevant experience required
Preferred certifications include Azure Solutions Architect Expert (AZ-305), Azure DevOps Engineer Expert (AZ-400), ITIL 4 Managing Professional, FinOps Certified Practitioner, Cybersecurity Architect (SC-100), Certified Information Systems Security Professional (CISSP), or other comparable cloud, security, and enterprise architecture credentials.

Core Competencies

Demonstrates expertise in cloud platform management, operational maturity, and service optimization, with a strong focus on compliance, risk management, and continuous improvement. Proficient in incident management, performance optimization, and collaboration with cross-functional teams to enhance application reliability and operational efficiency.

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