Senior Cloud Consultant

Splunk; Orlando (FL); Remote; USD 127,000 - 176,000; Full time

Job summary

A leading company in digital security is seeking a Professional Services Cloud Consultant to enhance customer experiences and drive innovative solutions. The role involves working with large systems, mentoring, and collaborating across teams to deliver effective cloud solutions. Candidates should have a strong background in Splunk and cloud technologies, with a passion for problem-solving and continuous learning.

Benefits

Medical, Dental, Vision

401(k) plan and match

Paid time off

Qualifications

• 2+ years experience with Splunk administration, architecture design.
• Experience with AWS, GCP, Azure for cloud migrations.

Responsibilities

• Provide solutions for enterprise deployments across organizations.
• Collaborate with teams to enhance customer experience.

Skills

Problem Solving

Collaboration

Continuous Learning

Education

Splunk Certified Consultant

Tools

Python

Golang

Shell

Ansible

Terraform

Job description

Customer Success and SupportRemote , FloridaCaliforniaColoradoIllinoisMassachusettsMichiganMinnesotaNorth CarolinaOhioTennessee

Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.

Role

Are you looking to make an impact? The work you’ll do will directly impact the experience of our customers. We bring standard methodologies out to the world to make people happier with our software, and just as importantly, we bring the world's needs and wants back to Splunk to make our software better. And we get the chance to see firsthand the phenomenal things that our customers and partners do with Splunk.

As a Professional Services Cloud Consultant, you will fuel solutions to ensure enterprise deployments make the deepest impact possible across an organization. You'll solve organizations’ most complicated problems, including the ones they didn't know existed. Splunkers are self-motivated and have a steadfast thirst to learn innovative technologies and thrive in an evolving environment. As a successful Splunk Consultant you will be adept at mastering new technologies and come from a variety of business, analytic and technology backgrounds. Are you up for the challenge?

Responsibilities

• You have operational experience at scale. You have had hands-on roles that deal with operating systems (particularly Linux), supervising systems (including Splunk), Cloud technologies, and networking. Your previous job titles might be something close to systems admin, network engineer, or DevOps engineer.
• Our customers are passionate about Splunk, and we want the same from our engineers. You should enjoy actively being responsible for your work and be passionate about your projects.
• You love large sophisticated systems. Experience in working on distributed systems or a passion for finding edge cases that appear at scale. You're interested in how to bring something from a small one off task to how to implement it across several thousand machines at once.
• Growth and mentorship. We believe in growing our talent through ownership and leadership opportunities. We also believe mentors help both sides of the equation.
• A chance to share standard methodologies and create innovative solutions to push user adoption and improve the value of Splunk.
• Collaborate with individuals across the company from Product Management, Product Marketing, Professional Services, Sales, Sales Engineering, Technical Enablement, Education, Customer Success Management, and Support.
• Be comfortable working with customers to help them define their future architectural roadmap as a trusted advisor.
• Be successful working with your peers, your teammates, individual developers and SRE’s.
• Collaborate across the entire Splunk organization to bring access to product and technical teams, to get the right solution delivered and drive feature innovation from customer feedback.
• Enable customers to solve the next wave of questions on their own
• Good corporate citizen – two-way flow of relevant and timely information; work as a team for the most efficient use and deployment of resources
• Embrace continuous learning, maintain up-to-date knowledge of Splunk products, functional knowledge, and industry standard methodologies
• Provide timely and accurate status updates to all customer, partner and Splunk stakeholders throughout the project lifecycle

Requirements

• Experience with Splunk Cloud
• 2+ years experience with Splunk administration, architecture design
• Significant experience in technical consulting or sales engineering
• Experience in migrating On-prem customers to the cloud (AWS, GCP, Azure, etc.)
• Delivering sophisticated customer projects with multi-functional teams using traditional and agile project delivery methodologies
• Experience as a *nix system administrator supporting enterprise computing platforms and systems
• Experience supporting customer facing multi-tenant infrastructure (SaaS) or similar cloud related services
• Experience with Python, Golang, Shell, and open source based systems
• Solid understanding of virtualization technologies
• Strong open systems application and infrastructure knowledge
• Clear understanding of network and system management solutions
• Organized with a healthy sense of urgency, able to set; communicate; and meet deadlines with competing priorities
• Ability to quickly explore, examine and understand sophisticated problems and how it relates to the customer’s business
• Solid understanding or recent experience with scripting languages (bash), application development (java, python, .NET), databases and analytical tools
• Experience with automation/orchestration tools, at least two of the following: Ansible, Puppet, Chef, Terraform
• Ability to stop, collaborate and listen with technical and non-technical consumers from application developers to executive level partners
• Self-motivated and self-educating, always interested in keeping up with technology and improving oneself
• Certifications or Accreditations
• Splunk Certified Consultant

Splunk is an Equal Opportunity Employer

At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.

Note:

Base Pay Range

SF Bay Area, Seattle Metro, and New York City Metro Area

Base Pay Range: $159,200.00 - 218,900.00 per year

California (excludes SF Bay Area), Washington (excludes Seattle Metro), Washington DC Metro, and Massachusetts

Base Pay Range: $143,280.00 - 197,010.00 per year

All other cities and states excluding California, Washington, Massachusetts, New York City Metro Area and Washington DC Metro Area.

Base Pay Range: $127,360.00 - 175,120.00 per year

Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for incentive compensation and may be eligible for equity or long-term cash awards.

Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a competitive benefits package which includes medical, dental, vision, a 401(k) plan and match, paid time off and much more! Learn more about our next-level benefits at https://splunkbenefits.com .