Senior Cloud Architect & DevOps Manager

JLL; Chicago (IL); On-site; USD 150,000 - 210,000; Full time

Job summary

JLL Technologies is seeking an experienced Cloud Architect & DevOps Leader to design end-to-end cloud solutions for our Data Platform. You will drive deployment automation, IaC, and engineering culture across Azure and AWS.

You will mentor a team of DevOps engineers, enforce security and reliability standards, and partner with data and security teams to deliver scalable, observable systems.

Qualifications

• 10+ years in Cloud Architecture, DevOps, SRE, or related fields.
• 3+ years of people management experience.
• Proven, end-to-end enterprise cloud solution design.
• Hands-on disaster recovery (RTO/RPO) planning and testing.
• Deep CI/CD expertise across Azure DevOps, GitHub Actions, Jenkins, GitLab CI.
• Strong ArgoCD/GitOps experience for declarative deployments.
• Broad Azure and AWS experience including networking, storage, and IAM.
• Proven Kubernetes (AKS) experience, multi-tenant clusters.
• Strong IaC skills: Terraform, Bicep, ARM, CloudFormation.
• Security and IAM fundamentals; cross-functional communication.
• Certs are a plus: Azure Solutions Architect, AWS SA, CKA, DR/BCP.

Responsibilities

• Lead design of end-to-end enterprise cloud solutions across Azure and AWS.
• Define disaster recovery strategies, including DR testing and failover planning.
• Architect deployment automation across cloud services and data platforms.
• Establish GitOps practices using ArgoCD and IaC across teams.
• Mentor DevOps and platform engineers; drive engineering culture.
• Collaborate with data, security, and network teams to ensure reliability.

Skills

Cloud architecture

Lead / mentor

Cross-functional collaboration

Security & IAM

CI/CD

GitOps

Observability

Tools

Azure DevOps

GitHub Actions

Jenkins

GitLab CI

ArgoCD

Terraform

Bicep

ARM

CloudFormation

AKS

Kubernetes

Networking

Job description

About JLL And JLL Technologies

JLL is a leading professional services firm that specializes in real estate and investment management. Our vision is to reimagine the world of real estate, creating rewarding opportunities and amazing spaces where people can achieve their ambitions. In doing so, we will build a better tomorrow for our clients, our people and our communities.

About JLL And JLL Technologies

JLL is a leading professional services firm that specializes in real estate and investment management. Our vision is to reimagine the world of real estate, creating rewarding opportunities and amazing spaces where people can achieve their ambitions. In doing so, we will build a better tomorrow for our clients, our people and our communities.
JLL Technologies is a specialized group within JLL. At JLL Technologies, our mission is to bring technology innovation to commercial real estate. We deliver unparalleled digital advisory, implementation, and services solutions to organizations globally. Our goal is to leverage technology to increase the value and liquidity of the world's buildings, while enhancing the productivity and the happiness of those that occupy them.
What this job involves

JLL Technologies Enterprise Data Platform (EDP) team is a newly established central organization that oversees JLL's data strategy. We are seeking data professionals to work with our colleagues at JLL around the globe in providing solutions, developing new products, and building enterprise reporting & analytics capability to reshape the business of Commercial Real Estate using the power of data, and we are just getting started on that journey!

We are seeking an experienced Cloud Architect & DevOps Leader to design end-to-end cloud solutions and drive deployment automation, infrastructure strategy, and engineering culture within our data organization. This is a critical leadership role responsible for architecting enterprise-grade cloud solutions, leading automated deployment practices, and establishing engineering excellence standards that scale across the organization.

As a Senior Cloud Architect & DevOps Manager at JLL Technologies, you will have below responsibilities:

Cloud Architecture & Solution Design

• Act as cloud architect for the Data Platform team, designing end-to-end solutions for enterprise needs across compute, networking, identity, storage, data, and messaging services, not just deployment pipelines
• Drive cloud architecture decisions across Azure and AWS, ensuring solutions are secure, scalable, and cost-optimized
• Define and own disaster recovery strategy, including RTO/RPO targets, failover design, backup and restore processes, and DR testing across environments
• Understand end-to-end network segmentation across Azure, AWS, and on-prem, including VNet/VPC design, peering, VPN/ExpressRoute/Direct Connect, private endpoints, DNS, and hybrid/cross-cloud connectivity, enough to troubleshoot and advise on architecture decisions

Deployment Automation & GitOps

• Architect and automate deployment solutions across cloud services, including AKS, serverless, API Management, data services, messaging/streaming, and storage
• Standardize CI/CD best practices, including pipeline design, branching strategy, automated testing, release gating, and rollback
• Drive GitOps adoption using ArgoCD for declarative, automated application deployment
• Lead infrastructure automation strategy using IaC (Terraform, Bicep, ARM, CloudFormation) across Azure and AWS
• Manage shared Kubernetes cluster architecture, including namespaces, multi-tenancy, RBAC, and workload isolation; understand cluster networking (CNI, network policies, service mesh) enough to troubleshoot

Operational Excellence & Reliability

• Support troubleshooting of networking issues across cloud and on-prem, including hybrid connectivity, load balancing, routing, and segmentation, with network engineering teams
• Establish observability standards (monitoring, logging, alerting, tracing) across services and connectivity layers
• Lead incident response and post-mortems for infrastructure and deployment issues, coordinating with network teams when connectivity spans cloud or on-prem
• Act as technical escalation point for complex architecture, deployment, and infrastructure issues
• Evaluate new tooling to improve automation, deployment speed, and reliability

Team Leadership & Engineering Culture

• Lead, mentor, and grow a team of DevOps/platform engineers, including hiring, performance management, and career development
• Embed DevSecOps practices throughout the deployment lifecycle in partnership with security and compliance teams

What we are looking for:

• 10+ years in Cloud Architecture, DevOps, SRE, or Cloud Infrastructure Engineering
• 3+ years of people management experience
• Proven experience designing end-to-end enterprise cloud solutions, not just deploying to existing architecture
• Hands-on experience defining and implementing disaster recovery strategy (RTO/RPO, failover, backup/restore, DR testing)
• Deep hands-on CI/CD expertise (Azure DevOps, GitHub Actions, Jenkins, GitLab CI)
• Strong hands-on ArgoCD/GitOps experience
• Broad Azure and AWS experience, including networking, identity, storage, messaging, and managed data services
• Proven Kubernetes (AKS) experience, including shared/multi-tenant clusters, plus serverless
• Strong knowledge of end-to-end network segmentation across Azure, AWS, and on-prem, sufficient to troubleshoot hybrid and cross-cloud issues
• Strong IaC experience (Terraform, Bicep, ARM, CloudFormation)
• Solid grasp of cloud security and IAM (RBAC, managed identities)
• Strong cross-functional communication, especially with data engineering and network security teams
• Certifications a plus: Azure Solutions Architect, AWS Solutions Architect, CKA, or DR/BCP-related certifications