Senior Clinical Systems Implementation Lead

Merck; Rahway (NJ); On-site; USD 150,000 - 210,000; Full time

Job summary

Merck in Rahway, NJ seeks an Associate Director, Clinical Systems Implementation to lead validation, implementation, and ongoing use of critical systems across R&D and IT. The role interfaces with business leaders to ensure compliant, scalable, and user-friendly digital solutions, driving data governance and audit readiness.

Strong SDLC expertise and stakeholder collaboration are essential. Responsibilities include leading system development life cycle activities, prioritizing change requests,

Qualifications

• Must have strong written and verbal communication and be able to present to leadership and cross-functional teams.
• Experience delivering technology implementations and managing business process improvements.
• Familiarity with SDLC activities, validation, and audit readiness for regulated environments.

Responsibilities

• Serve as SME for the application and lead SDLC activities.
• Prioritize user requests for upgrades or bug fixes and coordinate releases.
• Collaborate with IT and Business to support high-impact business cases and scalable implementations.
• Represent business needs in vendor discussions and with technical leads.
• Document requirements with clear criticality and testability; enable required functionality.
• Coordinate training materials and user enablement activities.
• Monitor KPIs and drive improvements in clinical operations and patient experience.

Skills

Communication

Stakeholder management

SDLC

Training / Enablement

Education

Bachelor's degree or higher

Job description

Merck in Rahway, NJ seeks an Associate Director, Clinical Systems Implementation to lead validation, implementation, and ongoing use of critical systems across R&D and IT. The role interfaces with business leaders to ensure compliant, scalable, and user-friendly digital solutions, driving data governance and audit readiness.

Strong SDLC expertise and stakeholder collaboration are essential. Responsibilities include leading system development life cycle activities, prioritizing change requests,